[Hiring] Key Account Manager Oncology @Johnson & Johnson Innovative Medicine

Role Description

Link between Janssen and Health Care Professionals (doctors, KOLs, nursing), promoting the optimal use of our products through in-label promotion, information and implementation of activities in local stakeholder network. The activity is within the framework of the applicable legal requirements.

• Main point of contact for HCPs for products within an assigned region for the respective therapeutic area.
• Building and intensifying a deep and comprehensive therapeutic understanding and Knowledge.
• Ensuring "best in class interactions" with all relevant stakeholders.
• Ongoing evaluation of and focusing on customer needs.
• Building long-term partnerships.
• Interactions with individual customers through various communication channels (e.g. digital).
• Regular observation and analysis of product and market development in the region.
• Development and implementation of stakeholder outreach plans together with medical and commercial on the basis of systematic customer/market observation and evaluation of customer needs.
• Management of defined territory & accounts.
• Local implementation of the national brand strategy.
• In-label product promotion as well as planning, organization and implementation of customer activities in accordance with the defined customer/account strategy.
• Organization of scientific and proactive events.
• Coordination lead for internal partners regarding communication with HCPs (e.g. MAF for “off-label” questions).
• Delivering customer insights, activity planning and analysis based on documentation of customer information in the CRM system (iConnect).
• Documentation of important information on the use of our products, market developments and competitive activities including PV reporting.
• Optimization of the efficiency and effectiveness of our customer activities (activity planning/resource planning).
• Identification of opportunities for improvement in local patient management.
• Developing suggestions for customer-focused activities.
• Accountable for full compliance and activities with laws, J&J regulations and HCBI principles. Role models JNJ Credo.

Qualifications

• Strong account management, business acumen and networking skills.
• Team player with good interpersonal skills and ability to interact effectively with internal and external stakeholders.
• Ability to coordinate cross functional initiatives effectively.
• Ability to guide and provide feedback to maximize performance of individuals and/or groups.
• Excellent interpersonal communication skills with individuals as well as group audiences to present complex subjects.
• Ability to leverage digital communication channels.
• Externally focused, excellent presentation skills, results-oriented.
• Ability to create an atmosphere of trust and mutual respect both internally and externally.
• Seeing the big picture whilst also being very analytical and with an eye for details as needed.
• Ability to think out-of-the-box and propose creative solutions to meet customer needs.
• Understanding of ethical considerations and responsible AI practices, ensuring compliance with industry standards and organizational policies.
• Demonstrated ability to rapidly learn, evaluate, and adopt new AI tools and ways of working to meet evolving business needs.
• Hands-on experience generating prompts — creating, refining, and measuring prompts to boost workflow efficiency and performance.
• Understanding AI concepts and use cases, including agentic AI, with the ability to translate business processes and workflows into AI opportunities.
• Proven experience leveraging Artificial Intelligence (AI) technologies to enhance personal productivity and/or department performance.
• Ability to collaborate with Technical teams to identify AI requirements, evaluate feasibility, and accelerate AI-enabled ways of working adoption.

Requirements

• Business Behavior
• Clinical Experience
• Coaching
• Competitive Landscape Analysis
• Cross-Functional Collaboration
• Cultural Competence
• Customer Centricity
• Data Savvy
• Developing Partnerships
• Hematology
• Market Knowledge
• Oncology
• Pharmaceutical Industry
• Pharmaceutical Sales Marketing
• Problem Solving
• Product Knowledge
• Sales
• Sales Enablement
• Sales Trend Analysis
• Strategic Sales Planning

Benefits

• An annual bonus with set target (% of pay) depending on pay grade/location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions.
• Vacation days.
• Parental leave for a minimum of 12 weeks.
• Bereavement leave.
• Caregiver leave.
• Volunteer leave.
• Well-being reimbursement.
• Programs for financial, physical and mental health.
• Service anniversary and recognition awards.
• Participation in several insurance plans for employees and eligible dependents.