[Hiring] Key Account Manager II @Grainger Businesses

Role Description

As a Key Account Manager II, you will be responsible for managing key national accounts and driving profitable growth through strategic account management and customer-focused solutions.

Key Responsibilities

• Manage large national accounts and achieve or exceed revenue objectives.
• Develop and strengthen relationships with key decision-makers and economic buyers within customer organizations.
• Serve as a trusted advisor by identifying customer needs and presenting solutions that improve efficiency, inventory control, and overall business performance.
• Create and execute strategic account plans that support customer retention, growth, and satisfaction.
• Partner closely with Marketing, Inside Sales, and other internal teams to support customer initiatives, product launches, promotions, and growth opportunities.
• Analyze sales trends, customer activity, and market opportunities to develop recommendations and growth strategies.
• Monitor account performance, maintain accurate customer records, and manage major opportunities through the sales process.
• Assist with annual sales and expense planning, monitoring performance against established goals and budgets.

Qualifications

• Associate degree or equivalent combination of education and experience.
• Three or more years of B2B sales experience required, preferably in an outside sales environment.
• Proven ability to build and maintain customer relationships.
• Strong communication, negotiation, and presentation skills.
• Ability to analyze data and identify opportunities for account growth.

Requirements

This position is primarily remote and involves significant travel to customer locations, shop environments, and maintenance facilities. You'll spend substantial time engaging with customers and collaborating with internal teams to support account success.

Benefits

• Opportunity to manage high-impact accounts.
• Work/Life balance.
• Immediate medical, dental, vision; 18 days paid vacation, 7 paid holidays and 6% of annual earnings contributed to your retirement, immediately vested!