[Hiring] Key Account Manager @Henkel group

Role Description

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. This remote position is with our Consumer Brands business unit – where we empower our employees to bring the best Laundry & Home Care and Hair products to people around the world.

• Build and maintain strong, trust-based relationships with key accounts.
• Serve as the main liaison between Henkel and the customer across departments.
• Manage customer expectations and ensure alignment with Henkel’s strategic goals.
• Develop and execute customer-specific business plans to exceed growth targets.
• Lead top-line management of customer budgets and KPIs.
• Identify opportunities for growth through new product offerings, promotions, and execution enhancements.
• Manage monthly forecasts with precision and within accuracy guidelines.
• Analyze sales and promotional data to identify trends and ensure profitability.
• Communicate new item setup information clearly to Sales Planning and customer contacts.
• Lead key customer meetings, including preparation and presentation of strategic objectives.
• Ensure effective in-store merchandising to enhance brand visibility and support successful product launches.
• Collaborate with distributor customers to execute digital and social media assets across relevant channels.
• Partner with Brand Managers to align marketing and innovation plans with consumer needs.
• Act as the internal advocate for customer needs, ensuring cross-functional alignment and responsiveness.
• Address issues and concerns with professionalism and urgency.
• Remote role with occasional travel.

Qualifications

• Bachelor’s or Graduate degree in Marketing, Sales, Merchandising, or a related field.
• Distributor HQ account management experience required.
• Minimum of 3 years of experience in marketing or sales, within the professional beauty industry.
• Proven track record in managing accounts and driving commercial success.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Strong analytical mindset with experience in data analysis and presenting actionable insights.
• Previous experience in a management or leadership role.
• Excellent presentation and negotiation skills, with the ability to influence stakeholders at all levels.
• Exceptional organizational skills and attention to detail.

Benefits

• Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1.
• Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy/sell program.
• Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement.
• Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships.
• Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement.