[Hiring] Key Account Manager @Solenis

Role Description

We are seeking a driven and relationship-focused Key Account Manager, Food and Beverage to join our growing team in Buffalo, NY. In this role, you will serve as a trusted advisor to key customer accounts, building long-term partnerships while driving revenue growth through strategic sales and technical solution support.

The ideal candidate is someone who thrives in a customer-facing environment, understands how to navigate complex sales cycles, and enjoys identifying opportunities to expand existing business relationships. This position combines account management, consultative selling, and technical service to create measurable value for customers.

What You’ll Do

• Build and maintain strong, long-term relationships with key customer stakeholders, including senior-level decision makers and influencers
• Manage an assigned portfolio of customer accounts with a focus on customer satisfaction, retention, and revenue growth
• Identify, develop, and close new sales opportunities within existing accounts
• Increase customer spend and profitability through strategic account development and solution selling
• Create demand for products and services by elevating brand awareness and demonstrating value to customers
• Conduct regular business reviews and strategy meetings with customer leadership teams to understand operational needs and align solutions accordingly
• Provide technical sales support and product recommendations that help customers improve performance and efficiency
• Research customer challenges, analyze opportunities, and develop recommendations that support business growth
• Collaborate cross-functionally with internal teams to ensure successful execution and customer support
• Maintain pricing discipline, support margin improvement initiatives, and contribute to overall gross profit goals

Qualifications

• Experience in account management, technical sales, industrial sales, or related customer-facing roles
• Good understanding of Clean-In-Place (CIP) in food, beverage, and dairy operation(s)
• Degree in Business, Marketing, Chemistry, Microbiology, Engineering or other related field or equivalent industry specific experience may be substituted for education
• Proven ability to build relationships and influence decision makers at multiple organizational levels
• Comfortable analyzing data, identifying trends, and developing strategic recommendations
• Strong communication, presentation, and negotiation skills
• Technical aptitude with the ability to understand products, systems, and customer applications
• Clear driving record

Benefits

• Competitive health + wellness benefit plan
• Continuous professional development with many opportunities for growth!
• Recharge with 15 days of paid time off
• Competitive Salary and bonuses