[Hiring] Key Account Manager @Refeyn Ltd

Role Description

To develop and manage mutually beneficial partnerships between Refeyn and named key accounts, within territory. Work with TSS teams and Regional Sales Leaders around the globe to drive the development of named accounts across the globe. Build Refeyn’s relationship with these Key Accounts to “trusted partner” status.

• Build account profiles for the named accounts, both within the territory and globally.
• Record business intelligence using appropriate business tools.
• Build a deep understanding of client requirements and strong relationships with individuals at sites within territory and beyond.
• Develop solutions, products, and services with clients at KAs.
• Ensure KAs and Refeyn team are in regular contact for customer success.
• Be the main channel of communication between Refeyn and these accounts for all departments.
• Develop long-term strategies for client retention.
• Ensure all opportunities across these accounts globally are fully characterized and captured within the CRM.
• Prepare and present regular KA updates for all internal Refeyn stakeholders.

Qualifications

• BSc or Masters in biochemistry, molecular biology, biophysics, or other relevant subject.
• PhD advantageous.

Requirements

• Extensive experience selling scientific capital equipment/analytical instruments to the R&D environment essential.
• Experience selling into the GMP/Bioprocessing market.
• Advanced knowledge of selling strategies and methods.
• Advanced knowledge of CRM (SalesForce).
• Gone through a minimum of three planning cycles for their market or customer groups.
• Knows the ropes of creating and executing on tactical sales plans.
• Has owned and consistently achieved/exceeded targets.
• Demonstrable experience of hunting and creating new business.
• Has successfully pitched at key stakeholder level.
• Has successfully led negotiations with key accounts.
• Experience of coaching/mentoring someone more junior on the team.
• Potential to be developed into a leader at their level.
• An established network of customers for their market or customer groups preferable.
• A natural and confident communicator with experience of communicating to different audiences.
• Strong organizational and time management skills required.
• Experience of working remotely and autonomously essential.
• Hands-on experience with a variety of bioanalytical techniques.
• ERM and CRP management.
• Channel Partner management.

Benefits

• Competitive salary proportionate to experience.
• Company contribution to 401(k).
• 25 days' PTO, plus selected holidays.
• Medical, dental, vision, wellbeing reimbursement plus other voluntary benefits.
• Access to LinkedIn Learning for personal and professional development.
• Frequent training sessions on both hard and soft skills.