[Hiring] Key Account Manager @Danaher Corporation

Role Description

The Key Account Manager is responsible for managing and growing relationships with strategic customers in the bioprocessing and life sciences sectors. You will be responsible for driving business growth, managing account relationships, and positioning Cytiva’s innovative solutions to meet customer needs.

This position reports to the Strategic Accounts Manager and is part of the BioProcess Commercial Organization located in Mumbai and will be working remotely to cover the assigned customers.

At Cytiva, our vision is to advance future therapeutics from discovery to delivery.

What You Will Do:

• Account Growth & Market Share:
  • Drive market share growth through effective territory planning, account management, and value-based selling.
  • Achieve sales targets and contribute to the broader company goals by promoting Cytiva’s portfolio of bioprocess and life sciences solutions.
  • Drive the identification and generation of demand for new technologies, products, and services within assigned accounts.
  • Focus on expanding Cytiva’s footprint in both existing and new customer organizations.
• Customer Engagement:
  • Actively engage with customers to understand their research and bioprocessing needs, challenges, and business goals.
  • Leverage Cytiva’s product offerings to deliver tailored solutions that exceed customer expectations and accelerate discovery and production processes.
  • Lead negotiations for pricing, contracts, and agreements with key accounts, ensuring both customer satisfaction and Cytiva’s business objectives are met.
• Solution Development:
  • Collaborate with technical specialists and cross-functional teams to understand customer workflows, identifying opportunities to develop and support solutions that address customer needs while leveraging the full breadth of Cytiva’s portfolio.
• Account Relationship Management:
  • Build and manage relationships with decision-makers at various levels within customer organizations.
  • Drive customer satisfaction through regular engagement, understanding their strategic goals, and positioning Cytiva as a trusted partner.
• Sales Forecasting & Reporting:
  • Utilize CRM tools (Salesforce.com) to manage customer insights, accurately forecast sales, track performance, and identify areas for improvement.
  • Maintain a clear view of the sales funnel and report on account status and growth opportunities.

Qualifications

• Bachelor's degree or higher in Life Sciences, Business, or a related field, or equivalent industry experience.
• A minimum of 8 years of sales experience in the life sciences, bioprocessing, or related industry.
• Proven ability to manage complex accounts and drive business growth in a B2B sales environment.
• Demonstrated ability to build strong relationships with both customers and internal teams, engaging in consultative sales and creating customized solutions that meet customer needs.
• Ability to manage and close sales cycles, forecast accurately, and achieve sales targets.
• Excellent verbal and written communication skills in English.
• Strong technical presentation skills, with the ability to articulate complex product details in a customer-friendly manner.

Benefits

• Comprehensive, competitive benefit programs that add value to our lives.
• Health care programs.
• Paid time off.
• Flexible, remote working arrangements for eligible roles.

Company Description

Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that contribute to life beyond the job. We believe in designing a better, more sustainable workforce and are committed to providing enriching careers, no matter the work arrangement.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology.