Role Description
The Junior Sales Rep plays a critical role in the growth of our organization. The ideal candidate is a customer-service oriented individual with a positive attitude, who loves helping others and guiding them to the right place.
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Manage new customer inquiries, connecting with prospects, and coordinating appointments for our Enrollment Team.
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Focus on quick follow-up with info requests, qualifying leads, scheduling discovery calls, and confirming appointments to ensure a seamless experience for potential clients.
Responsibilities
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Lead Qualification: Engage inbound leads promptly, assess fit, and determine readiness before routing to the closing team.
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Pipeline Handoff: Maintain clean, accurate CRM records and ensure every qualified prospect is handed off to a closer with full context and momentum.
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Rapport Building: Use constructive communication skills to build trust quickly, disarm hesitation, and prime prospects for the next step in the process.
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Cross-Team Collaboration: Work closely with closers and the marketing team to relay lead quality insights and common early-stage objections to continuously improve the front end of our funnel.
Qualifications
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Proven experience in customer service, sales support, or appointment scheduling (experience in enrollment/sales environments preferred).
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Excellent phone communication and interpersonal skills.
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Highly organized, detail-oriented, and able to manage multiple tasks simultaneously.
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Self-motivated with a proactive approach to lead management and follow-up.
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Comfortable using CRM software and other communication tools.
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Ability to handle objections and guide prospects toward scheduled appointments without being pushy.
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A strong team player who thrives in a fast-paced, results-driven environment.
Key Performance Indicators (KPIs)
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Speed to lead (time to first contact after opt-in)
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Number of discovery calls booked per week
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Show-up rate for scheduled appointments
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Overall lead conversion to discovery call ratio
Compensation
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$17.31/Hour + Commission
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A 2-minute video introducing yourself and explaining why youβre a great fit for this role will be required to be considered for this role.
Benefits
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Healthcare: Health Stipend Program
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Retirement: 401(k) participation
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Time Off: Flexible Time Off plus Paid Company Holidays
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Remote Work Support: Up to $500 annual home office and wellness reimbursement