[Hiring] Junior Lead Qualifier @Hkr.Team

Role Description

We are on the lookout for the next awesome process-driven detail master to join HKR.TEAM as a Lead Qualifier, working for a US-based client in managing and qualifying top-of-funnel leads so the sales team can focus on closing deals.

What you'll be doing?

• Export leads from third-party sources and import them into Salesforce, ensuring accurate and structured data flow.
• Keep lead records clean and updated — assign owners, update statuses, remove duplicates, and maintain CRM hygiene.
• Enroll and unenroll leads in Marketo and other automated workflows as needed.
• Review lead profiles, social media accounts, and engagement metrics to evaluate quality.
• Qualify leads based on our Ideal Customer Profile (ICP) and internal scoring framework (follower count, engagement rate, etc.).
• Forward high-potential leads (scores 3–4) to the sales closers and discard or deprioritize low-quality leads (scores 1–2) following the agreed process.
• Follow detailed SOPs while maintaining high speed and accuracy in processing.
• Ensure replies are handled quickly so the closing team can act fast.
• Support light data entry and administrative tasks related to the lead funnel.
• Collaborate with Sales and Ops teams, flag bottlenecks, and report recurring process issues.

Qualifications

• You’ve worked in customer support, data entry, or operational/admin roles where high task volume is the norm.
• You’re extremely detail-oriented and highly organized — nothing slips through the cracks.
• Your English is at a high level (C1 or above), both written and spoken.
• You’re confident in your communication style and eager to grow into a future Sales or Account Manager role.
• You’re comfortable working in CRM systems (Salesforce is a big plus, but we’ll train you).
• You can follow SOPs to the letter while maintaining speed and accuracy.
• You have solid critical thinking skills and can evaluate lead quality using predefined criteria.
• You’re structured, process-driven, and comfortable working independently in a remote setup.
• You have reliable internet and a computer that can handle high-volume CRM work smoothly.
• You’re ambitious, proactive, and motivated to develop into a client-facing position over time.

Benefits

• Fair market pay
• 7card - national coverage for sport & wellness activities
• A very inclusive medical insurance plan at Regina Maria
• Remote, full-time job - work from the comfort of your own home!
• Mon-Fri, 10 AM - 7 PM schedule (with 1 hour of lunch break)
• Start-up culture, young team, no egos, no BS