Role Description
Serves as a subject matter expert on managed accounts and their processes, focusing on customer experience, retention, and sales in partnership with the client’s Financial Consultant team. This client-facing role handles the most complex managed account sales and service needs, including:
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Annual Plan Reviews
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Risk mitigation
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Representing Advisory Services’ voice to the customer
Qualifications
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FINRA Series 7 & 66 licensed and hold appropriate state registrations, OR ability to acquire Series 66 upon hire
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Minimum of 4 years of previous financial services experience
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Bachelor’s degree or equivalent experience; Professional designation (CFP) preferred
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Deep understanding of managed account industry and Fidelity’s managed offerings
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Broad-based knowledge and understanding of general financial planning concepts, including managed solutions
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Demonstrated customer service, relationship management, and sales skills
Requirements
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Broad-based knowledge and understanding of financial planning, financial investments, global economics, and determinants of market movements
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Deep understanding of asset allocation, tax planning, and estate planning to service each client's distinct investment needs
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Shown strong needs based/consultative sales skills and client/book management skills
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Excellent time management and organizational skills, effective phone communicator, and aptitude for decision-making and good judgment
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Strong verbal and written communication skills
The Value You Deliver
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Sharing your expertise with clients on the managed money industry and Fidelity’s product line including existing products and the launch of future products to meet client needs
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Managing a diverse book of 1:1 covered clients with assets under management while actively partnering with the Wealth Management Team to deliver comprehensive advisory support
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Builds strong, trust‑based partnerships with Wealth Management Team members and branch colleagues, actively collaborating beyond client appointments to drive shared goals and elevate the overall client experience
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Participating in joint phone calls with Financial Consultants and clients for Annual Plan Reviews, presenting recommendations, retention/at risk conversations and additional sales opportunities
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Conducting pre and post sales conversations with clients, establishing expectations on performance, fees, portfolio construction, rebalancing and reallocation strategies
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Demonstrating effective practice management capabilities and consultative selling skills to handle a book of business on behalf of Fidelity Personal and Workplace Advisors LLC utilizing internal support resources
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Effective profiling, funding, investing procedures, risk mitigation and compliance oversight
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Engaging with clients reactively and dedicatedly through effective practice management
Benefits
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Competitive total rewards package, including a stable base salary
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Benefit programs designed to help you and your family strike the right balance