[Hiring] Insurance Sales Representative @TEKsystems

Role Description

REMOTE BILINGUAL English Spanish Licensed Medicare Sales Rep.

SHIFT: Monday - Friday between hours of 8am - 5:30, with some weekends.

Summary:

• Responsible for enrolling Medicare Members telephonically into the Medicare plan.
• Provide superior telephonic sales service for prospective Medicare members.
• Educate prospective/current members on Medicare products, benefits, enrollment rules and next steps in a clear and compliant manner.

Principal Accountabilities:

• Conduct telephonic sales presentations and enrollments in accordance with CMS requirements, state regulations and internal compliance standards.
• Assess customer needs, answer questions accurately and recommend appropriate plan options based on eligibility and coverage requirements.
• Document all member interactions, enrollment activity and follow up actions accurately in departmental systems and required platforms.
• Maintain current knowledge of Medicare products, benefits, promotional campaigns, scripts, systems, and policy updates.
• Support a positive customer experience by demonstrating professionalism, empathy, active listening and timely follow through.
• Collaborate with Sales, Marketing, Product Management and operational teams to identify member concerns, process issues and improvement opportunities.
• Meet established productivity, quality, compliance and customer service expectations.
• Perform other duties and special projects as directed, assigned, or required.

Qualifications

• Current Health Insurance license required in NY.
• Bilingual English/Spanish.
• 2-3+ years of sales, telesales, call center or customer service experience, preferably in healthcare or Medicare (Required).
• Additional years of related experience may be considered in lieu of degree (Required).
• Working knowledge of Medicare products, CMS regulations, enrollment guidelines, compliant sales practices (Required).
• Strong communication skills (verbal, written, interpersonal); ability to explain complex information in a clear, customer-friendly manner to all audiences (Required).
• Demonstrated ability to manage a high volume of calls while maintaining accuracy, professionalism and service quality (Required).
• Proficiency with MS Office and experience working in automated systems, CRM platforms or enrollment tools (Required).
• Strong organizational, time management, analytical and problem-solving skills (Required).
• Ability to exercise sound judgement, maintain confidentiality, and handle sensitive member information appropriately (Required).
• Bilingual skills, Spanish (Preferred).

Requirements

• Must have Health Insurance License, preferably in NY.
• Medicare Advantage Plan knowledge and experience administering.
• AHIP certification.
• At least 1 year of previous industry-related experience in the area of marketing, sales or client services preferred.
• Familiarity with operation including claim, customer service billing and enrollment preferred.

Benefits

• Medical, dental & vision.
• Critical Illness, Accident, and Hospital coverage.
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available.
• Life Insurance (Voluntary Life & AD&D for the employee and dependents).
• Short and long-term disability.
• Health Spending Account (HSA).
• Transportation benefits.
• Employee Assistance Program.
• Time Off/Leave (PTO, Vacation or Sick Leave).

Job Type & Location

This is a Contract position based out of New York, NY.

The pay range for this position is $25.00 - $25.00/hr.

Application Deadline: This position is anticipated to close on Nov 16, 2026.

Workplace Type: This is a fully remote position.