Role Description
If you thrive on responsiveness, accountability, and disciplined execution, this role is for you. Quickparts is hiring an Inside Sales Support Specialist to own the RFQ-to-order sales cycle for a portfolio of small-to-mid-sized accounts and to support day-to-day activity on Key Accounts. Reporting to the Head of Sales, with daily direction and prioritization from the Regional Sales Director, you will drive pipeline velocity through disciplined follow-up, convert quotes to orders, and grow wallet share within our existing customer base across CNC machining, injection molding, additive manufacturing, and sheet metal fabrication programs.
What You'll Do
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Pipeline & Quote Management
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Own the sales cycle end-to-end: RFQ intake, quoting, follow-up, order conversion, and re-orders
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Track opportunities by stage β Quote Request, Quote Submitted, Quote Issued, Order Conversion, Re-Order, and Quote Revision
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Partner with Program Management to deliver accurate, on-time quotes for new and repeat business
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Monitor quote aging and lead times; flag stalled opportunities and drive actions to improve close rates
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Maintain accurate pipeline visibility and forecasting in the CRM
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Customer Growth & Relationship Management
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Proactively reach out on upcoming projects, forecasted demand, and re-order opportunities
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Follow up on open quotes and gather the specs, drawings, and DFM feedback needed to advance them
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Re-engage dormant accounts to win back lapsed business
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Strategic Account Support
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Partner with the Director of Sales on Key Account initiatives, account reviews, and growth planning
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Surface customer insights, market intelligence, and competitive activity to inform account strategy
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CRM & Process Discipline
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Keep customer interactions, quotes, and pipeline data current and accurate in the CRM (HubSpot)
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Use CRM data to prioritize opportunities and sharpen sales effectiveness
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Act as a proactive problem-solver for customers and internal stakeholders β Program Management, Engineering, and Operations β resolving issues with urgency and clear communication
Qualifications
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3+ years in Inside Sales, Account Management, or Business Development
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Proven track record managing a sales pipeline and driving quote-to-order conversion in a fast-paced, high-volume environment
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Strong customer relationship, communication, and organizational skills
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Proficiency with CRM systems and Microsoft Office
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Self-motivated, highly organized, and results oriented
Preferred
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Experience in contract manufacturing β CNC machining, injection molding, additive manufacturing, sheet metal fabrication, or industrial services
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Familiarity with HubSpot, RFQ management, and processes in a manufacturing environment
Key Performance Indicators
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Quote-to-Order Conversion Rate
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Pipeline Growth & Progression
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Revenue Growth Within Assigned Accounts
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Wallet Share Expansion
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Customer Retention & Reactivation
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Re-Order Revenue Growth
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Quote Turnaround Time
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CRM Compliance & Data Accuracy
Benefits
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Direct collaboration with Sales leadership
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Real ownership β your work drives revenue growth
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High-growth, dynamic organization
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Fast-paced, high-volume environment
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Strong culture of accountability and collaboration
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Flexible work environment
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Competitive compensation
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401K Employer match
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Excellent health and wellness benefits
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Generous Paid Time Off - Recharge with ample PTO, including vacation days, sick leave, and holidays
Company Description
Quickparts is a global leader in on-demand manufacturing with over 25 years of experience. We deliver advanced manufacturing solutions including metal & plastic 3D printing, CNC machining, injection molding, and casting patterns.
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With facilities across the US and Europe and more than 4,000 customers worldwide, we serve industries including aerospace, defense, automotive, medical, energy, and industrial equipment.
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Our team of application engineers and project managers average 10+ years of experience β ensuring customers receive expert guidance from prototype to production.
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Quickparts is ISO 9001 certified and ITAR registered, and we are continuously expanding our quality capabilities to support regulated industries.