[Hiring] Inside Sales Representative @b.well

Role Description

The Inside Sales Representative (ISR) is a hybrid role designed for a skilled seller and versatile communicator who can pivot between high-volume lead qualification and full-cycle deal execution on small opportunities. You will be the first point of contact for inbound interest, responsible for articulating the value of our FHIR-based interoperability and member engagement platform.

You will play a dual-track role:

• Lead Strategist: Qualify and hand-off enterprise opportunities to senior sales executives.
• Deal Closer: Manage the full sales lifecycle—from initial discovery to contract signature—for smaller, transactional interoperability deals with small or early-stage digital health startups.

Key Responsibilities:

• Inbound Lead Management: Respond rapidly to all inbound inquiries via web, email, and partner referrals. Conduct initial discovery calls to map out the prospect's "fragmentation" pain points.
• Strategic Triage: Identify leads that should be triaged to senior sales owners. Prepare comprehensive hand-off briefs and create warm handoffs.
• Event Lead Lifecycle & HubSpot Management: Own the post-event pipeline by managing the ingestion and cleaning of leads from conferences and industry summits into HubSpot. Execute the initial "hot" follow-up outreach, then apply the standard triage process to senior sales executives as appropriate.
• Full-Cycle Closing: For qualified smaller opportunities, own the entire "deal lifecycle," including pricing, product demonstrations, and final contract negotiations.
• Product Evangelism: Master the b.well narrative, our solutions, and buyer personas. Explain how our solutions solve market challenges.
• Pipeline Hygiene: Maintain meticulous records in Salesforce. Ensure no lead is left behind and provide accurate forecasting for your own deal segments.
• Market Intelligence: Stay current on healthcare trends, including things like CMS interoperability mandates and digital quality measures (dQMs), to interact with leads as an informed company expert.

Qualifications

• Healthcare Acumen: A solid understanding of the healthcare ecosystem (interoperability landscape and evolving regulatory environment, consumerism in healthcare, payers, providers, etc.).
• Intellectual Curiosity & Critical Thinking: A natural "thirst for learning" that allows you to master complex health-tech concepts quickly.
• Bias for Action & Urgency: Operate with a high "clock speed" and proactively drive the sales process forward.
• Agility: Ability to "size up" a lead quickly and know when to nurture a deal or hand it off.
• Sales Craft: 2–4 years of experience in B2B SaaS sales as a quota carrying representative.
• Communication Mastery: Exceptional verbal and written skills.
• Tech/AI Savvy: Proficiency with CRM (HubSpot) and leveraging AI to create efficiencies in everyday sales processes.

Benefits

• Impact: Join a high growth company that is transforming healthcare infrastructure.
• Growth: This role is a launchpad for career advancement.
• Culture: A mission-driven team that values candor, speed, and ownership.
• Competitive total rewards package including stock options, benefits, and incentive pay for eligible roles.
• Target salary range: $130,000 - $150,000.