[Hiring] Inside Sales Representative @The Wasserstrom Company

Role Description

The Inside Sales Representative offers sales support for the sales representatives including administrative and client support services. Works as a liaison between the Company and client to ensure all distribution requirements are being met.

• Provide exceptional customer support, respond to customer issues in a timely and thorough manner
• Coordinate new store openings and roll-out orders for existing customers
• Create and update master quotes and store specific quotes for new store openings
• Manage openings and coordinate on time deliveries with transportation
• Manage rollouts and coordinate on time deliveries with transportation
• May travel on site to assist with customer’s receipt of shipment
• Review inventory status for openings and rollout orders, work with purchasing to ensure stock is available by required dates
• Coordinates and follows through with the internal departments to insure and expedite customer's requirements
• Providing daily support to the outside sales team, to include:
• Review orders on hold and release as necessary
• Review back-orders for key accounts
• New item set ups and forecasting modifications
• Sample requests for customers
• Product sourcing and pricing new items
• Assist sales team in maintaining existing accounts and identifying opportunities for growth
• Work on potential new customer RFPs/RFQs
• Working on generating business with existing customers with little or no recent sales activity
• Identify or suggest new products as requested or available and confirm adequate inventory exists for client needs
• Detect and resolve service deficiencies reported by customer service representatives or by clients

Qualifications

• A Bachelor's Degree or equivalent combination of education and experience
• Prior sales or customer service experience is preferred
• Detail oriented and strong organization skills
• Strong communications skills, both written and oral
• Strong multitasking skills
• Ability to work independently in a remote office environment
• Great customer service skills

Benefits

• Competitive salary
• Outstanding benefits package including major medical and dental
• Immediate accrual of paid time off
• Monday - Friday work schedule and required Saturdays when needed

Company Description

The Wasserstrom Company is the leading Food Service Distributor in the nation. Established in 1902, we are a family owned company with our headquarters in Columbus, Ohio.