Role Description
Weโre looking for competitive, coachable, and high-energy Inside Sales Representatives who thrive in a fast-paced, phone-first environment. Youโll engage with prospective students, uncover their goals, and guide them to the right ISSA program, all while driving toward individual and team performance goals.
At ISSA, youโre not just selling, youโre helping people transform their lives through education. We believe in doing the right thing, growing together, and celebrating the wins that matter.
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Make 120โ200 outbound calls daily to prospective students from warm and cold lists.
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Conduct high-energy phone consultations to identify goals, build rapport, and recommend training programs.
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Manage your pipeline through a CRM with disciplined notes, tasks, and follow-ups.
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Close sales in a short cycle (same-day to 7 days) using ethical persuasion and student-first judgment.
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Consistently meet or exceed monthly enrollment and revenue targets.
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Collaborate with peers and leaders to improve scripts, objection handling, and conversion rates.
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Represent ISSAโs mission and brand with integrity and enthusiasm.
Qualifications
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1+ years of phone-based inside sales experience in a quota-driven environment.
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Demonstrated ability to sustain high activity levels (120โ200+ dials per day).
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Experience in short-cycle or one-call closes (same day to 7 days).
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Comfort working shift-based schedules in a fully remote setup.
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Strong verbal communication, active listening, and empathy.
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Track record of hitting or exceeding individual sales targets.
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Familiarity with CRMs (Salesforce, HubSpot, or similar).
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Continuously identifies opportunities to leverage AI tools for efficiency and innovation.
Preferred Qualifications
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Experience in B2C or consumer-style B2B sales environments.
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Prior success with outbound sales or lead follow-up campaigns.
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High energy and resilience in competitive, metrics-driven settings.
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Interest in the fitness, health, or education industries.
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Prior ISSA certification or wellness industry exposure.
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Advanced CRM hygiene and data management habits.
Benefits
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Free Certifications: Access to courses and certifications at no expense, plus exclusive discounts on leading products in the fitness industry. Employees can enroll up to 5 friends/family members each year in our courses for free!
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Health & Wellness Reimbursement: Submit fitness and wellness purchases for reimbursement up to $50/month ($600/year).
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Work-Life Synergy: Start with 3 weeks of PTO each year, earning up to 6 weeks, plus 9 paid national holidays and 1 floating holiday.
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Parental Time Off: Eligible employees giving birth can receive up to 12 weeks of paid leave; other parents receive up to 6 weeks of paid bonding leave.
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Medical, Dental, and Vision Insurance: Two medical insurance plans with HSA and FSA options, plus dental and vision coverage. Eligibility begins on the 1st of the month after you start.
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Team Building: Monthly virtual team activities, town halls, brown bag lunches, and other special events to connect and support one another.
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Tools To Do The Job: Equipment and systems provided before your start date, plus a monthly work-from-home allowance.
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100% Remote Work: All roles can be performed from home, with a camera-friendly culture for scheduled meetings.
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401(k) company match and 100% company-paid life/AD&D insurance/short-term disability.
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Employee assistance program for work-life concerns (legal, financial, and mental health).
Company Description
Transform your career at ISSA!