Role Description
As an Inside Sales Representative at Denali, you’ll play a pivotal role in accelerating revenue growth by connecting businesses with impactful sustainability solutions. This role is designed for a driven sales professional who thrives in a fast-paced, remote-first environment. You’ll engage prospects through digital channels, qualify leads, and close deals that align with their operational and environmental goals. Success in this role requires a consultative approach, strong communication skills, and the ability to manage a dynamic sales pipeline using CRM tools. You’ll be empowered to build lasting relationships, deliver tailored proposals, and contribute directly to Denali’s mission of repurposing waste and replenishing the Earth.
Key Responsibilities
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Deliver responsive, solution-focused service to prospective and existing customers.
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Qualify inbound leads and proactively generate new business through targeted outreach (calls, emails, and digital engagement).
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Build and nurture strong client relationships by understanding their operations, challenges, and sustainability goals.
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Respond promptly to service inquiries and requests submitted via web and other channels.
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Develop and present customized proposals that align with customer needs and Denali’s recycling solutions.
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Maintain accurate records of all sales activities, pipeline stages, and customer interactions using CRM tools.
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Collaborate cross-functionally with internal teams—including Customer Experience, Operations, and Marketing—to ensure seamless service delivery and strategic alignment.
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Provide insights and feedback to improve sales processes, customer experience, and solution offerings.
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Consistently meet or exceed monthly performance targets and KPIs.
Qualifications
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2+ years of inside sales or customer service experience preferred.
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Prior B2B (business-to-business) sales experience is a strong plus.
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High school diploma required; bachelor’s degree preferred.
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Strong phone presence and ability to make a high volume of quality calls.
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Excellent verbal and written communication skills.
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Skilled in active listening, needs-based selling, and persuasive presentations.
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Highly organized, self-motivated, and able to manage multiple priorities effectively.
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Proficient in CRM platforms and Microsoft Office Suite.
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Bilingual skills are a plus.
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Willingness to travel occasionally, as needed.
Benefits
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Mission-driven work in a rapidly growing sustainability company.
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Opportunities for professional growth and learning.
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Collaborative, values-driven team culture.
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Competitive salary and benefits.
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Comprehensive Medical plans including copay and HSA options.
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Full coverage for Dental & Vision for you and your family.
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Generous 401(k) Match of up to 4%.
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Company-Paid Disability & Life Insurance.
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Voluntary Life for Employees & Family.
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Health Savings Plan designed for your needs.
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Generous Paid Time Off (PTO) & Sick Time, including family leave.
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9 Paid Holidays throughout the year.
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Paid Weekly.
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Free access to thousands of professional development courses.
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Employee Assistance Program for personal and professional needs.
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Wellness Program for mental, physical, and emotional balance.