[Hiring] Inside Sales Representative @BrightSpring Health Services

Role Description

Responsible for focusing on new customer acquisition for the company. This position involves:

• Cold calling new potential clients, client business referrals, or leads received via web, conferences, and inbound calls.
• Development and maintenance of the company database of contact information.
• Procurement, development, and maintenance of non-customer and competitor pharmacy information.
• Engaging potential clients and customers to understand current pharmacy services needs and potential opportunities for OnePoint Patient Care services in hospice markets nationwide.
• Success is measured monthly by securing pre-established appointments with hospice targets for our outside sales team for further development and closure.
• Working cross-functionally with stakeholder functional areas including outside sales and marketing.
• Reports to the VP of Business Development.

Schedule: Monday - Friday, 9:00am - 5:00pm

Responsibilities

• Cold calling; making multiple outbound calls to potential clients.
• Understanding client needs and offering solutions and support.
• Researching potential leads from business directories, web searches, or digital resources.
• Qualifying leads from digital campaigns, conferences, references, tradeshows, etc.
• Creating and maintaining a contact list/database of prospective clients.
• Presenting and delivering information to potential clients for outside sales follow-up.
• Answering potential client questions and follow-up call questions.
• Working with the sales team to transfer the lead and advance the sales process.
• Tracking weekly, monthly, and quarterly performance and sales metrics.
• Maintaining database (Salesforce, HubSpot, Microsoft Dynamics, Excel, etc.) of target client information.
• Closing pre-qualified appointments for the sales team.
• Implementing processes to continuously gather incumbent pharmacy competitor information and assuring such information is promptly reflected in the company CRM system.
• Performing other duties as assigned by the specialist’s superiors necessary to accomplish the goals and objectives of the company.
• Conducting job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.

Qualifications

• Equivalent experience in a related field required.
• 1-3 years’ experience in inside sales, customer service, or a business-related field required.
• Excellent verbal and written communication skills.
• Strong interpersonal skills to work effectively with internal and external stakeholders.
• Strong phone presence and comfortable dialing a high volume of calls per day.
• Ability to work with a high degree of accuracy and attention to detail.
• Strong presentation skills both remote and in person.
• Ability to handle multiple tasks simultaneously and prioritize accordingly.
• Competency in commonly used Microsoft Office suite of software including MS Word, MS Excel, MS PowerPoint, and related systems including SharePoint and CRM applications required.
• Capacity and desire to be self-motivated and self-directed, multitask, prioritize, and manage time effectively.
• Persuasive and goal-oriented, strong listening skills.
• The ability to call, connect, and interact with potential clients and customers required.
• Preference for work in a fast-paced environment where accuracy and attention to detail is critical to success.
• Eager to expand the company with new sales, clients, and territories.
• Possess an energetic, outgoing, and friendly demeanor, and the ability to manage multiple tasks at once while completing them according to deadlines desired.
• Physical Requirements/Demands of the position are: Standing, Sitting, Walking, Lifting, and Travel (up to 20%).
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

• Medical, Dental, Vision insurance.
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare).
• Tuition discounts & reimbursement.
• 401(k).
• Company Paid Time Off.
• Shift Differential.
• DailyPay.
• Pet Insurance.
• Employee wellness and discount programs.
• Benefits may vary by employment status.