[Hiring] Inside Sales Representative @Wiley

Role Description

The Inside Sales Representative (ISR) is responsible for identifying, qualifying, and closing opportunities in Computer Science and Engineering departments at small colleges and universities in the USA. The ISR works remotely and manages a territory of 200+ accounts.

• Outreach to prospective and existing customers through live calls, emails, voicemails, and virtual meetings.
• Log and track all activities in the CRM (Salesforce).
• Report to the Manager, Market Development and meet/exceed territory sales quotas twice a year.

How you will make an impact:

• Convey the zyBooks story and pedagogy as a market-facing sales professional.
• Leverage existing relationships to grow business at existing accounts.
• Use referral selling and data-informed decision making to generate business with prospects.
• Use Salesforce to record activities, manage customer relationships, and develop an accurate and robust pipeline of opportunities.
• Collaborate with the Inside Sales/Market Dev team to create strategic, actionable plans to expand market share.

Qualifications

• BA / BS Degree or equivalent
• Strong sense of teamwork and the ability to collaborate effectively with colleagues
• Demonstrated expertise in active listening and establishing a strong rapport over phone conversations
• Exceptional written and verbal communication skills
• Solutions-based problem solver, adaptable, and strategic
• Excellent organizational and planning skills
• Business application software: Google Suite, Microsoft Suite, CRM (Salesforce.com preferred), Zoom, etc.
• Some inside sales/account management experience preferred

Benefits

• Meeting-free Friday afternoons allowing more time for heads down work and professional development
• Robust body of employee programming to foster community, learn, and grow
• Commitment to fair, transparent pay and competitive compensation

Salary Range

48,000 USD to 69,333 USD

Company Description

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere.

• We are committed to providing reasonable accommodation to applicants and employees with disabilities.
• Wiley is an equal opportunity/affirmative action employer.