[Hiring] Inside Sales Representative @Abbott

Role Description

The Inside Sales Representative (ISR) is responsible for achieving and/or exceeding defined sales goals and business objectives within an assigned geographic regional territory, national sales team, and/or marketing campaign.

• Communicates and collaborates daily with all members of the assigned team.
• Works with other members of the commercial organization, such as Customer and Technical Service, Finance, Legal, Marketing, etc.
• Contributes to the effectiveness of the inside sales team by developing and sharing best practices, market intelligence, and other information.

Abbott Molecular is part of Abbott’s Diagnostics family of businesses, supporting diagnostic testing that provides important information for the treatment and management of diseases and other conditions.

Responsibilities

• In collaboration with team members, develop and execute on a sales plan that includes the achievement of assigned goals.
• Outbound calling to current and prospective customers to build sales funnel and close new business.
• Develop and maintain trust-based relationships with assigned accounts.
• Regular contact with top customers to ensure satisfaction and address issues.
• Uncover/develop customer needs and position targeted solutions to meet those needs.
• Perform virtual/online product demonstrations, training, and other educational events.
• Protect base business through routine contact with assigned key customers.
• Account research using available tools (Salesforce.com, DOMO, Definitive, Hospital Compare, etc.).
• Market outreach (customer surveys, notifications, campaigns, promotions, invitations, events, etc.).
• Manage in-bound customer inquiries.
• Ad hoc assistance to team members, including proposal/quote generation, delivery of promotional materials, customer/distributor follow-up, etc.
• Effectively follow-through and follow-up with customer requests to ensure exceptional service with a high level of urgency and responsiveness.
• Accurately maintain customer and activity database using Salesforce.com.
• Collaborate with SSC and other Inside Sales teams to share best practices and drive continuous improvement.
• Perform other duties and projects, as assigned.

Qualifications

• Bachelor’s Degree required.
• Two+ years of successful inside/outside sales experience in healthcare or related field preferred.
• Excellent oral and written communication skills, including strong questioning & listening skills.
• Exceptional attention to detail in administrative functions.
• Demonstrated ability to operate independently without frequent supervision or guidance.
• Strong computer skills required, including Word, Excel, PowerPoint, and a Customer Relationship Management (CRM) tool such as the SFDC environment.
• Learning new technical information quickly and thoroughly in a rapidly changing environment.
• Strong business acumen and demonstrated understanding of business management fundamentals, including pricing, profitability, contract management, ROI, etc.
• Understanding of key healthcare drivers and priorities, including how changes in care can impact clinical, operational, and financial outcomes for hospitals and other HCPs.
• Prior Oncology FISH product knowledge is required.

Requirements

• Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan.
• Free coverage applies in the next calendar year.

Benefits

• Career development with an international company.
• Free medical coverage for employees via the Health Investment Plan (HIP) PPO.
• An excellent retirement savings plan with high employer contribution.
• Tuition reimbursement and education benefits.
• A company recognized as a great place to work in dozens of countries.
• A company recognized as one of the best big companies to work for as well as a best place to work for diversity.