[Hiring] Inside Sales - Parts and Contract Specialist @Munters

Role Description

We are looking for a motivated and customer-focused Inside Sales Representative to support our parts, service, and maintenance contract business. In this role, you will connect with customers across the country, prepare quotes, follow up on proposals, and identify opportunities to provide additional products and services. This is an excellent opportunity for someone who enjoys building customer relationships, managing multiple priorities, and contributing to sales growth in a fast-paced team environment.

What You'll Do

• Prepare quotes for replacement parts, service agreements, maintenance contracts, and renewals.
• Follow up with customers on open proposals and sales opportunities.
• Use our customer database to identify opportunities for spare parts and services.
• Build and maintain strong relationships with new and existing customers.
• Close sales opportunities and coordinate payment processing.
• Work toward established monthly sales goals.
• Maintain accurate and up-to-date customer information.
• Track quotes and sales activity for monthly reporting.
• Develop a strong understanding of Munters products and services.
• Collaborate with internal teams to ensure a positive customer experience.
• Support special projects and team initiatives as needed.

Qualifications

• High school diploma or equivalent.
• At least two years of sales or customer-facing experience.
• Strong written and verbal communication skills.
• Professional and customer-focused phone etiquette.
• Strong organizational, time-management, and follow-up skills.
• Attention to detail and the ability to manage multiple priorities.
• Comfort working with Microsoft Word and Excel.
• Ability to learn customer relationship management, quoting, and business systems such as Astea and Glovia.
• Ability to handle confidential information appropriately.
• A collaborative mindset and the ability to work effectively across departments.
• Self-motivation and the ability to work with limited supervision.

Requirements

• Occasional overtime may be needed to support customer or team goals.
• Travel is expected to be limited to approximately 0 to 10% for training, projects, or team-building activities.
• This is primarily a sedentary, computer-based position that requires extended periods of sitting and regular use of a computer and telephone.

Company Description

Munters is a global leader in energy-efficient climate control solutions for mission-critical processes. Our technology helps customers manage humidity, temperature, and energy consumption while reducing their environmental impact. We offer a collaborative and inclusive workplace where employees are valued, supported, and given meaningful opportunities to contribute and grow.