[Hiring] Inside Sales Manager @Lakeshore Learning Materials, LLC

Role Description

We are currently seeking an Inside Sales Manager to join our team.

In this role, you will oversee a team of Inside Sales representatives and will be responsible for driving the team’s culture, sales, performance goals and activity metrics. Through coaching and development, you will support a world-class team while ensuring Inside Sales continues to grow its market share and penetration within defined territories. The position requires developing and modifying sales strategies to drive performance within the team and department, as well as managing professional growth through hiring, onboarding, coaching, training and periodic reviews. Applicants should have strong supervisory skills and knowledge of Inside Sales functions, systems and best practices. The ideal candidate has a history of exceeding key performance indicators and sales goals within an Inside Sales position.

A day on the job looks like this:

• Directly managing and developing a team of individual contributors, providing coaching and feedback, inclusive of leveraging different sales strategies to drive sales and performance improvement year over year.
• Enhancing the team’s sales skills through regular coaching cadences (Performance Feedback, Goal Setting Meetings, Monthly Funnel Review) and participation in virtual calls, aiming to meet and exceed sales quota targets.
• Leveraging reporting and metrics to manage results, including funnel management, Salesforce dashboards, Brightmetrics and Chorus, etc.
• Adhering to operational processes and best practices to drive operational excellence, owning weekly team meetings to inspire, train and equip direct reports in increasing sales performance.
• Fostering and maintaining relationships (internal/external) with key customers and stakeholders, inclusive of partnerships with Outside Sales, Retail and Professional Development teams.
• Working with team members to build strong relationships with school districts, early childhood centers and community-based organizations.
• Partnering with senior leadership to drive sales through the performance management of assigned team.
• Staying knowledgeable about customer needs at the local, state and national levels based on the market landscape, funding and opportunities to advise on sales strategies inclusive of product offerings.
• Handling administrative tasks such as ADP, timecard management, calendar management, etc.

Qualifications

• 5+ years of Inside Sales or relevant sales experience with a proven track record of success in a leadership capacity.
• Bachelor’s degree preferred.
• Top-notch verbal and written communication skills.
• Experience with Salesforce a plus.
• Proficiency with Microsoft Office Suite preferred.
• Proven success managing multiple projects at one time and communicating upward, downward and laterally with a high ability to prioritize efficiently.
• High level of professionalism, combined with sound judgment, critical-thinking skills and problem-solving abilities.
• Strong work ethic and team-player mentality.
• Able to perform outstanding work from home with the ability to flex availability based on business and customer needs.
• Excellent administrative and organizational skills.

Benefits

• At Lakeshore, we pay local market wages for employees that reside within Los Angeles and Orange Counties. For employees residing outside of Los Angeles and Orange Counties, pay is based on national market.
• For this position, new employees joining Lakeshore are typically brought into the organization at a salary rate between $80,000-$100,000 depending on relevant experience & skillset.
• This range is indicative of projected hiring range. The annual base compensation will take into account each candidate's relevant experience, location, and skillset.
• Uncapped commission structure.
• Paid leave for new parents to support work/life balance and family bonding.
• Excellent medical/dental and vision coverage—EPO, PPO and HSA.
• 401(k) retirement plan with company contribution (because you will retire someday).
• Flexible benefit options—choose what you like, ignore the rest.
• Generous employee discount on products.