[Hiring] Inside Sales Insurance Trainee @AAA Northeast

Role Description

We’re looking for motivated sales professionals to join our team as Inside Sales Insurance Agents. This is a fully remote position, offering paid training and covering all costs for your Personal Lines Insurance License. If you thrive in outbound sales and want to grow in the insurance industry, this is your opportunity!

Start Date: September 28, 2026

Paid Training (6 months): Mon–Fri, 8:30 AM – 5:00 PM

After training: 11:30 AM – 8:00 PM 4 weekdays + 1 weekend day

What you will do:

• Insurance Sales Responsibilities:
  • Sell auto insurance, homeowners insurance, and all other insurance products and services to AAA members via phone and online, meeting or exceeding sales goals.
  • Conduct outbound sales calls to prospective and existing members to promote insurance products.
  • Compile coverage and rating information; confirm insurer’s underwriting criteria, coverage, and premium data.
  • Provide the member with personalized coverage options and premium quotes.
  • Develop leads and prospects by responding to referrals in a timely manner.
  • Participate in sales programs and respond promptly to referrals.
  • Maintain detailed records of sales activities and client interactions in the Customer Relationship Management (CRM) system.
  • Develop general knowledge of Life Insurance, working towards making referrals to licensed agents.
• Regulatory & Compliance Responsibilities:
  • Develop familiarity with various insurance carrier products, services, technology, and processes. Learn and follow carrier-specific underwriting and quoting procedures.
  • Ensure compliance with agency policies for quoting, binding coverage, and handling payments.
  • Collaborate with Underwriting and Quality Assurance to reduce risks and ensure accuracy.
  • Gain general knowledge of insurance practices, including the scope of an agent's authority. Stay current on insurance regulations and best practices.
• Member Service Responsibilities:
  • Provide AAA Five Diamond service to all current and prospective AAA Insurance clients.
  • Service new Insurance accounts by processing payments, researching underwriting criteria, and acting as liaison with Insurance Companies.
  • Build professional relationships with clients, insurance company representatives, dealerships, real estate agents, etc., to ensure success of AAA Insurance and broaden community knowledge of AAA Insurance products and services.
  • Gain knowledge of the AAA Northeast membership and its benefits to be able to offer and sell to clients.

Qualifications

• High School Diploma or GED required and Associate's Degree preferred.
• 2+ years Sales or customer service experience required and Insurance sales experience preferred.
• Outbound or cold-calling experience strongly preferred.
• Personal Lines Insurance License within 30 Days required and Life License preferred.

Benefits

• Award-Winning: We’ve been named as a Top Employer for the last 7 years.
• Health Coverage: Medical coverage with employer contributions covering up to 93% of the premium cost, plus dental and vision options.
• Retirement: 6% company match on 401(k) retirement plan contribution, with contributions fully vested and made every pay period.
• Paid Time off: 3 weeks’ vacation, 12 holidays, 8 sick days, 48 hours of volunteer time annually.
• Additional Perks: Free AAA membership, insurance discounts, travel commission refund, up to $625 in Wellness Incentives, up to $6k in tuition reimbursement, and more!
• Compensation: Competitive base pay, annual bonus opportunities, and for certain roles, additional monthly and/or quarterly incentive compensation. The posted salary range represents the full range grade for this role, with individual pay based on job-related skills, experience, shift, and geographic location.