[Hiring] Inside Sales Client Manager @NTT Ltd.

Role Description

The Lead Inside Sales Client Manager has significant inside sales experience. This is a transactional role that is focused on current clients with the opportunity to engage through programmatic use cases and digital channels to acquire their technology needs.

The Lead Inside Sales Client Manager mines for new sales opportunities within an assigned account list. This role acts as an informal team lead.

• Manages and grows relationships and drives expansion and renewals across all solutions (foundational solutions primary) within assigned accounts.
• Minimizes churn and maximizes retention in assigned accounts.
• Drives client satisfaction throughout the entire lifecycle of the clients’ buying process.
• Generates demand by assisting clients to identify current needs, and then effectively articulate how the company can add value through our services and solutions.
• Uses the company’s sales tools and methodology to effectively manage accounts, opportunities, pipelines, and forecasts.
• Presents new and additional offerings to clients.
• Communicates quotes, provides supportive sales documentation and obtains a sales order where there is an opportunity to close a sale.
• Builds relationships with clients and displays an interest in and knowledge of the client environment.
• Identifies opportunities for up-selling of solutions and services and displays superior telephone etiquette.
• Identifies sales opportunities by managing and growing revenue and expansion across solutions areas in the assigned accounts in segment 4.
• Complies with and adheres to pre-identified governance and compliance standards as outlined by the company and escalates identified problems for investigation and resolution.
• Adheres to Finance standards and procedures to reduce costs and report associated risk.

Qualifications

• Sales business acumen: Skills supporting successful selling through organizational and business outcome mindset.
• Sales client engagement and management: Skills used to effectively manage and analyze the client throughout the client lifecycle.
• Sales solution skills: Knowledge of the company's offerings, client applications, use cases, and market trends.
• Sales pursuit: Skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities.

Requirements

• Relevant High School Diploma or Certification.
• Significant demonstrated experience in a similar role in a similar environment.
• Significant sales and client engagement experience.
• Significant demonstrated experience negotiating with clients and vendors.
• Significant demonstrated experience analyzing commercial information.

Benefits

• Starting pay range for this remote role is $57,000-105,000.
• Eligible for incentive compensation based on individual and/or company performance.
• Company benefits including medical, dental, and vision insurance with an employer contribution.
• Flexible spending or health savings account.
• Life and AD&D insurance.
• Short and long term disability coverage.
• Paid time off.
• Employee assistance program.
• Participation in a 401k program with company match.
• Additional voluntary or legally-required benefits.