[Hiring] Industrial Sales Coordinator @Waste Management, Inc. (WM)

Role Description

Provides critical administrative, data management, and customer support services for the Technical Service Center and Manufacturing & Industrial Sales Team. Responsible for maintaining the accuracy and integrity of customer and operational data across multiple business systems, supporting billing and reporting functions, coordinating waste profile renewals, and ensuring timely resolution of customer inquiries. Serves as a key point of contact for internal and external customers by delivering responsive service, managing high-volume communications, preparing customized reports and correspondence, and supporting special projects that drive operational efficiency and customer satisfaction.

Qualifications

• Education: High School Diploma or G.E.D (accredited)
• Experience: One (1) year of relevant work experience (in addition to education requirement)
• Preferred experience: Prior experience with Salesforce, Fastlane or MAS
• Intermediate level experience with Microsoft Word, Excel and Windows

Requirements

• Conducts routine data maintenance of sales, web, landfill, Visor and company landfill systems
• Performs data entry into WM systems
• Performs quality assurance reviews of account setups
• Prepares customized bills, exports from WM systems, and various letters and correspondence upon request
• Prepares volume and revenue reports for sales reps and customers
• Supports billing inquiries or special bills
• Coordinates waste profile renewals
• Maintains electronic and hard copy filing systems
• Provides customer support via phone and email
• Managing inbound e-mail queue
• Supports special projects

Benefits

• Competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability
• Stock Purchase Plan
• Company match on 401K
• Paid Vacation, Holidays, and Personal Days