[Hiring] Independent Account Executive @OPENLANE

Role Description

We are seeking an Account Executive with experience in sales & account management. An Independent Account Executive will support and cultivate customer retention as well as acquire new accounts in your assigned territory. You will act as the personal liaison for dealerships within a dedicated region, ensuring that expectations are set and met while facilitating an exceptional customer experience.

Through a consultative sales approach and superior customer service, you ensure your accounts have the tools and information needed to utilize our software and be successful. Driving user adoption within your dedicated region, you will be the voice of the company and the bridge to our clients’ success.

The ideal candidate will have:

• 3-5 years of experience in inside sales and/or account management
• A proven track record in achieving successful outcomes and exceeding stated goals

Qualifications

• Customer-obsessed: A patient listener who respects and empathizes with partners to communicate simple solutions.
• Tech-savvy: Able to quickly master technology platforms/tools to support yourself, your team, and your customers.
• Results-driven: Driven to reach new goals and can make decisions to maintain momentum toward goals.
• A Proud Ambassador: Takes ownership of your region and drives growth while teaching best practices.
• Agile: Ability to evaluate strategies and pivot directions when needed in a changing industry.

Requirements

• Act as the main point of contact for dealerships within your assigned book of business and drive growth by understanding customer business needs.
• Maintain a good flow of communication with all departments while acting cross-organizationally to ensure stakeholder satisfaction and issue resolution.
• Develop and maintain competitive knowledge and expertise in products, industry trends, and other developments.
• Thoroughly document all research and customer interactions in our CRM to ensure product and service reliability.
• Track daily, weekly, monthly call activity and performance measurements against goals and sales targets using CRM software.
• Coach customers on best practices, empowering them to thrive within our marketplace through personalized guidance and support.

Benefits

• Competitive pay
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• Immediately vested 401K (US) or RRSP (Canada) with company match
• Paid Vacation, Personal, and Sick Time
• Paid maternity and paternity leave (US)
• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
• Robust Employee Assistance Program
• Employer paid Leap into Service Day to volunteer
• Tuition Reimbursement for eligible programs
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
• Company culture of internal promotions, diverse career paths, and meaningful advancement

Compensation

• Hourly: $28.85 - $28.85 (Depending on experience, skill set, qualifications, and other relevant factors.)
• Target Bonus Range: $0.00 - $2,500.00 USD Monthly