[Hiring] Inbound Sales & Lead Management Virtual Assistant @20four7VA

Role Description

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. The client is looking for a Senior to Advanced Inbound Sales & Lead Management VA to handle incoming inquiries, qualify prospects, schedule consultations, and manage follow-ups. The role also includes maintaining the HubSpot CRM, monitoring the sales pipeline, reviewing call recordings, and preparing follow-up emails and proposals.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

• Inbound Sales & Lead Management
  • Respond promptly and professionally to incoming sales inquiries and leads through designated communication channels.
  • Engage with inbound prospects, understand their needs, and identify potential sales opportunities.
  • Qualify inbound leads based on established criteria, including their requirements, level of interest, and readiness to purchase.
  • Build rapport with prospects through friendly, engaging, and personalized communication.
  • Clearly communicate the company's products, services, and value propositions.
  • Guide prospective customers through the initial stages of the sales process.
  • Schedule qualified prospects for consultations, discovery calls, or meetings with the client as needed.
  • Send calendar invitations, meeting links, confirmations, and reminders.
  • Maintain consistent follow-ups with prospective customers to encourage engagement and move opportunities forward.
  • Ensure all incoming inquiries receive appropriate attention and no potential leads are overlooked.
• Sales Administration & Follow-Up
  • Maintain accurate and updated contact information, lead activities, opportunities, and next steps in HubSpot.
  • Monitor and organize incoming leads to ensure timely responses and proper follow-through.
  • Prepare concise prospect information before scheduled calls or meetings.
  • Review completed sales-call recordings and identify commitments, action items, and next steps.
  • Draft personalized follow-up emails based on completed conversations.
  • Prepare proposals using client-provided templates and approved information.
  • Ensure promised materials and follow-ups are completed promptly.
  • Track active opportunities and follow up consistently with prospects.
  • Flag stalled opportunities or items requiring client involvement.
  • Maintain organized sales records and pipeline information.
  • Provide basic weekly reporting on inbound inquiries, lead qualification, follow-up activities, meetings scheduled, and pipeline movement.

Qualifications

• Inbound sales or inbound lead management experience preferred.
• Sales, customer service, or client-facing communication experience required.
• Strong spoken and written English skills required.
• Excellent organizational skills and attention to detail required.
• Experience qualifying leads and managing sales inquiries preferred.
• CRM and pipeline-management experience required.
• HubSpot experience strongly preferred.
• Experience handling email, phone, and other inbound communication channels preferred.
• Experience preparing sales follow-ups and proposals is a plus.
• Experience supporting a founder, executive, or small sales team is a plus.

Ideal Candidate Profile

• Has experience in inbound sales, sales support, lead management, or a customer-facing role.
• Demonstrates excellent spoken and written English communication skills.
• Has a bubbly, energetic, and approachable personality.
• Is naturally engaging, personable, and comfortable building rapport with prospective customers.
• Possesses excellent organizational skills and exceptional attention to detail.
• Is responsive and capable of handling multiple incoming inquiries and follow-ups efficiently.
• Can communicate the company's value proposition clearly and professionally.
• Is proactive in following up with prospects and ensuring no opportunities are missed.
• Demonstrates strong administrative skills and maintains accurate CRM records.
• Is comfortable reviewing sales conversations, preparing follow-ups, and tracking next steps.
• Can work independently while remaining an integrated member of a small, collaborative team.
• Is adaptable, coachable, and eager to learn the client's sales processes.

Application Software Knowledgeable / Required

• HubSpot (Strongly Preferred)
• Email Communication Platforms
• VoIP / Business Calling Systems
• Calendar / Meeting Platforms
• Sales CRM and Pipeline Management Tools
• AI Productivity Tools

Work Schedule

• Contracted Hours per Week: 40 Hours
• Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
• Daily Working Time: TBD-EST

Terms of Engagement

• Contractors will operate under a Master Services Agreement and a Statement of Work.
• This is not an offer of employment; contractors are not employees of 20four7VA or any client.
• All compensation is processed through 20four7VA according to the terms of the engagement.

What we offer

• Competitive rates
• Weekly payments
• Various open roles are available
• Free training and upskilling
• Constant support and guidance
• A vibrant community always ready to support you
• And more!