[Hiring] Inbound Sales Closer @Express Chipping

Role Description

We are hiring one dedicated, full-time inbound sales professional who can move quickly, communicate confidently, and consistently convert inbound leads into customers. This role is built for someone who thrives in a fast-paced environment, holds themselves to a high standard of performance and follow-through, and is looking for a long-term, full-time career — not project or freelance work.

This full-time position is focused on:

• Inbound lead conversion
• Fast, high-converting closing — often on the first or second touch
• Customer reactivation
• Maintenance plan conversion
• High-volume follow-up

This is a 100% inbound role. Every lead you work has already reached out to us — you will not be asked to cold call or prospect.

Our sales team works primarily with homeowners who are actively searching for solutions through:

• Google Search
• Paid Ads
• Website Inquiries
• Inbound Calls
• Existing Customer Follow-Up Campaigns

We currently support the Pacific time zone and are actively expanding coverage across Central and Eastern time zones, including increased weekend coverage. (These refer to the U.S. customer time zones you'll be serving, not your own location — this role is open to candidates based in Central and South America.)

Responsibilities

• Respond rapidly to inbound leads and estimate requests
• Handle inbound calls and web inquiries professionally and efficiently
• Re-engage past customers and unsold opportunities
• Convert one-time customers into maintenance plans when appropriate
• Maintain strong close rates and follow-up consistency
• Build trust quickly with homeowners and close confidently on the first or second touch
• Accurately track pipeline and communication inside the CRM
• Maintain speed-to-lead and strong pipeline management

Who Thrives in This Role

• Proven inbound sales closer
• Fluent, professional-level English communication skills, with the ability to communicate naturally and confidently with U.S.-based homeowners
• Strong phone and communication skills
• Terrific, authentic personality who can build trust quickly with clients
• Comfortable representing a premium market-leading brand and selling based on value, reliability, and quality rather than discounts
• High-converting closer who can earn trust and close confidently on the first or second touch — including with higher-end homeowners
• High sense of urgency and responsiveness
• Organized and disciplined with follow-up
• Comfortable handling high lead volume
• Self-managed and accountable in a remote environment
• Strong ownership mentality and professionalism

Preferred Background

• Home services or other industries where the full service is sold remotely over the phone
• Experience in high-converting phone sales environments such as medical equipment, elective healthcare, dental, legal, home improvement, or premium recurring services
• HVAC, pest control, roofing, landscaping, pool, or other recurring service industries
• High-volume inbound sales environments
• CRM experience (GHL, Jobber, HubSpot, Salesforce, etc.)

Compensation

Competitive, performance-based compensation, including a starting draw against commission plus bonuses for maintenance plan conversions, with a path to a higher, uncapped commission structure for high performers. Specific figures will be shared during the interview process.

This Is a Full-Time Role — Not a Side Gig

TurFresh is hiring one dedicated, full-time Inbound Sales Closer to grow with us for the long term — this is a primary professional commitment, not freelance, part-time, or supplemental work. We're looking for a team member who will focus their professional time and energy on our customers and sales operations during their scheduled hours.

Because of this, we're looking for candidates who are not actively balancing other jobs, freelance clients, or business ventures alongside this role. Our team is intentionally small, and every person here makes a real impact — we're building lasting, long-term partnerships, not short-term or gig-based engagements.

Why Join TurFresh

• Industry leader and category creator
• High inbound lead volume
• Established systems and strong marketing engine
• Fully remote flexibility
• Clear path for earnings growth and advancement

We're looking for someone authentic, accountable, professional, and proud to represent a premium brand well — someone who's excited to make TurFresh their full-time professional home and invest in the same customer journey we do, from the first call to the tenth year.

TurFresh shares a Lever recruiting platform with our sister company, Express Chipping. As a result, you may see the Express Chipping name in the application URL or automated communications. This position is exclusively with TurFresh.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.