[Hiring] Inbound Business Development Representative @TradeCentric

Role Description

The Opportunity:

Every day, many of the world's largest companies buy the goods they run on through procurement systems like SAP Ariba, Coupa, and Jaggaer. TradeCentric is the connectivity layer that makes that possible, linking B2B suppliers and their eCommerce platforms (Shopify, Salesforce Commerce, Adobe Commerce, OroCommerce, BigCommerce) directly to their buyers' eProcurement systems (SAP Ariba, Coupa, Jaggaer, Oracle, PeopleSoft, SAP). When suppliers connect through TradeCentric, they become easier to buy from, and they win more business.

As an Inbound Business Development Representative, you will be the first conversation many of these suppliers have with us. You will respond quickly, uncover real business problems using Same Side Selling, and turn inbound interest into the qualified pipeline that fuels TradeCentric’s growth.

Reporting to the BDR Manager, you will work as part of a win team with Marketing, Account Executives, and Solution Engineers, using the Same Side Selling methodology to hand AEs well-qualified Sales Qualified Leads (SQLs) that turn into real deals.

Qualifications

• 6 months to 2 years of experience in sales, sales development, or a customer-facing role with individual performance targets (B2B SaaS or technology preferred).
• Experience working toward measurable goals and following through on customer or prospect conversations.
• Experience qualifying leads or converting interest into pipeline, through inbound and some outbound prospecting.
• Confidence on the phone, with strong objection handling.
• A clear, concise communication style that uncovers business challenges and articulates value.
• Comfort learning CRM systems and using approved AI tools responsibly; Salesforce and Gong experience is a plus.
• The organization to prioritize competing activities without dropping the ball.
• A goal-oriented, positive, self-starting mindset with strong analytical skills and a record of ownership.
• Energy for a fast-paced, high-growth environment.

Requirements

• Respond promptly to inbound leads (web forms, chat, calls, and email).
• Research prospects, their companies, and key personas (procurement, IT, eCommerce, and digital leaders) to personalize follow-up and deliver messaging that speaks to their world.
• Supplement inbound with signal-based, account-based outbound, using intent data and trigger events to find the right accounts at the right moment.
• Execute and help sharpen the follow-up cadences and messaging in the BDR playbook.
• Generate Sales Qualified Opportunities (SQOs) aligned to defined qualification standards.
• Lead discovery using Same Side Selling, uncovering prospects' desired results, issues, and business impact early.
• Assess fit against TradeCentric's Ideal Customer Profile.
• Advance leads from MQL to SQL to SQO against the playbook's qualification criteria.
• Deliver clean, well-documented SQL handoffs that set AEs up to win.
• Partner with Marketing and Account Executives to prioritize inbound leads and ensure timely follow-up.
• Re-engage stalled or unresponsive leads to uncover blockers, identify additional stakeholders, and keep conversations moving.
• Share feedback on lead quality, common prospect questions, and reasons leads do or do not qualify.
• Bring market, prospect, and competitive insights back to your manager and Sales leadership.
• Track lead activity, stages, contact data, and disqualification reasons accurately in Salesforce and Gong.
• Share weekly updates on SQOs against target and progression on all MQLs.
• Work in a modern stack: Salesforce, Gong, LinkedIn Sales Navigator, ZoomInfo, and AI research tools.

Benefits

• Flexible Time Off
• Volunteer Time Off
• Health Benefits: Medical, Dental and Vision
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Dependent Care FSA (DCFSA)
• 401k with Company Match
• Paid Parental Leave
• Company paid Short Term & Long Term Disability
• Company paid Life Insurance
• Monthly Work from Home Stipend
• Professional Development Reimbursement Program