[Hiring] ICHRA Solutions Consultant @Gravie

Role Description

We’re looking for an ICHRA Solutions Consultant to be a subject matter expert who helps internal Gravie departments sell and support ICHRA clients. The ICHRA Solutions Consultant will assist with Business Development and Sales in presenting ICHRA, effectively describing Gravie’s services, developing customer-specific solutions within program scope and capabilities, and communicating our value proposition, which differentiates us from competitors. This role will also support Account Management and Implementation Managers with implementations and ongoing program support to ensure a successful handoff from Sales.

This role will play a key role partnering with sales managers and marketing on inside sales efforts. It will own responsibility for driving revenue through:

• Prospecting
• Qualifying leads
• Managing broker and customer relationships via phone, email, and virtual and in-person meetings

The role focuses on understanding customer needs, presenting Gravie’s solutions, and helping close sales while collaborating closely with marketing and sales teams to achieve growth targets.

You Will:

• Stay current on ICHRA regulations and any updates that are applied to the ICHRA regulations as well as ACA individual plan regulations.
• Develop and maintain comprehensive knowledge of the ICHRA market, and Gravie’s ICHRA product and services including processes, procedures, product features, enrollment and administration, determining employer contributions, affordability testing, and product availability by state.
• Work closely with ICHRA Commercial Owner to identify market needs, develop product and service enhancements, and provide input on product and system related changes.
• Collaborate with internal stakeholders on evaluating and improving ICHRA product and process solutions.
• Support Gravie Sales Managers, Brokers, Consultants and their Clients in the sales process.
• Collaborate in assigned geographic areas to expand Gravie’s broker network beyond the routine touchpoints of the primary selling resources.
• Work specifically outlined geographies and or broker firms to promote Gravie ICHRA in a direct selling manner.
• Work closely with sales and marketing to ensure the sales team understands ICHRA capabilities and marketing collateral accurately represents the solution and prospect questions are answered.
• Enhance existing educational and training materials for the Sales team, Gravie’s broker partners, employers and other stakeholders.
• Support Business Development in presenting and selling ICHRA to Agencies.
• Provide creative solutions to meet the customers’ needs but ensure that those solutions are viable given Gravie's capabilities and resources.
• Support Account Management and Implementation Manager as an ICHRA subject matter expert.
• Engage in ICHRA related systems development and other duties as assigned.
• Prospect, qualify, and follow up with inbound and outbound leads to generate new sales opportunities.
• Conduct discovery outreach to understand broker and customer needs and recommend appropriate solutions.
• Manage the sales pipeline in CRM systems, ensuring accurate tracking and timely follow-ups.
• Present products or services via phone, email, and virtual meetings to move prospects toward close.
• Collaborate with marketing and sales leadership to meet or exceed individual and team revenue goals.
• Demonstrate the Gravie competencies of empathy, authenticity, curiosity, creativity and outcome orientation.

Qualifications

• Bachelor’s degree in business or equivalent.
• An Insurance Producers License or the ability to get licensed within six months of onboarding.
• Healthcare operations experience.
• Knowledge of the ICHRA market coupled with the ability to strengthen both the depth and breadth within this area to become a subject matter expert.
• Client facing, sales and presentation experience.
• Excellent communication.
• Demonstrated ability to work independently, and to effectively manage time-critical issues.
• Experience working in a highly dynamic environment (start up or emerging growth company) with minimum guidance or demonstrated ability to do so.
• Ability to work collaboratively across teams and functions.

Benefits

• Base salary range: $60,000 - $75,000 annually.
• Commission plan based on various factors including education, skills, work experience, certifications, etc.
• Standard health and wellness benefits.
• Alternative medicine coverage.
• Generous PTO.
• Up to 16 weeks paid parental leave.
• Paid holidays.
• 401k program.
• Transportation perks.
• Education reimbursement.
• Paid paw-ternity leave.