Role Description
The Healthcare Sales Representative will be responsible for managing inbound leads, conducting discovery calls, preparing proposals, and guiding prospects through the entire sales cycle. While this role is primarily inbound-focused, you will also support targeted outbound outreach efforts to expand our presence in key verticals.
-
Respond quickly and professionally to inbound inquiriesβno lead goes unanswered.
-
Conduct comprehensive discovery calls to understand client needs, workflow challenges, and staffing goals.
-
Create tailored proposals and service recommendations using Google Slides and other Google Workspace tools while collaborating with operations and leadership to ensure accurate scoping of client requirements.
-
Actively track and manage all leads, tasks, and follow-up activities using Zoho CRM.
-
Maintain tight pipeline discipline, ensuring opportunities move forward with clarity and momentum.
-
Execute targeted outbound cold-calling campaigns to high-value segments including researching targets.
-
Assist in building outbound call lists and messaging strategies.
-
Nurture early-stage prospects and convert cold leads into warm conversations.
-
Build trust quickly through clear, empathetic communication and strong listening skills.
-
Address pricing, service model, and onboarding questions with confidence and expertise.
-
Handle objections without fear and pursue follow-up persistently yet professionally.
Qualifications
-
Minimum 2 years of experience working in Healthcare, specifically in sales, account management, or lead generation.
-
Strong understanding of virtual assistant services, offshore staffing, and outsourced call center operations.
-
Exceptional command of English with a neutral accent suitable for US-based clients.
-
Experience working with healthcare practices or medical clients is highly preferred.
-
Ability to work 9 am to 5 pm ET with the occasional meeting before or after hours.
-
Demonstrated success handling inbound leads and conducting discovery calls.
-
Ability to stay organized, multitask, and manage a high volume of leads without losing track.
-
Proven outbound cold-calling or prospecting experience.
-
High proficiency in Google Sheets (Excel), Google Slides (PowerPoint) and use of AI tools like Claude or ChatGPT.
-
Fearless, persistent, and never discouraged by objections or unresponsive prospects.
-
Creative problem solver who adapts to different buyer personas and keeps deals moving forward.
-
Strong online presence or professional LinkedIn profile is a plus.
-
Comfortable working remotely and doesnβt get distracted working from home.
-
Must have strong, reliable computer, excellent internet speeds, and reliable power supply and backups.
Benefits
-
Competitive compensation and performance incentives.
-
Work-from-anywhere arrangement.
-
A collaborative and fun team where you get to report to the CEO and help the company continue to grow.