[Hiring] Head of Personal Banking Sales Network @Moniepoint

Role Description

The Head of Personal Banking Sales Network is an experienced sales professional who owns the retail sales distribution engine for personal banking. This is a network leadership role, not an individual selling role, and you will be required to build, motivate, and control a large independent contractor field force and the regional management layer above it. You will be measured on qualified customer acquisition and product penetration delivered at a defensible cost per unit.

Duties & Responsibilities

• Own end-to-end performance of the sales team: deliver the acquisition and transaction target through the field sales channel.
• Own agent productivity: acquisitions per active agent per month, share of field agents performing 100% vs target, and time to first sale for new agents.
• Own network health: active agent count, attrition, reactivation, and coverage in priority cities.
• Design and maintain territory structure, prioritizing penetration in priority cities.
• Set recruitment targets for each city/cluster and ensure delivery versus the target.
• Own cost per acquisition through the sales channel, including commission, incentive, and field support.
• Design commission and incentive structures that reward activated and transacting customers, not registrations.
• Ensure full compliance with all legal and regulatory requirements.
• Own the field sales performance routines: daily check-ins, weekly regional reviews, monthly business reviews.

Requirements

• 10 - 15 years in field sales leadership, with at least 5 years leading regional sales leaders.
• Direct experience running a distributed agent, agency, or independent contractor network of significant scale.
• Proven ownership of a commission or incentive scheme, including designing it and defending its cost.
• Strong command of sales analytics: funnel conversion, productivity distribution, cohort-based performance.
• Strong people leadership skills: training, motivating, and managing a large field sales team.
• Experience operating in financial services, telecoms, FMCG distribution, or another high volume regulated or semi-regulated industry.
• Willingness to travel across regions regularly.

Preferred Qualifications

• Experience in banking, payments, or lending distribution in Nigeria.
• Experience in building and scaling a field sales team.
• Familiarity with sales enablement tooling and CRM-based territory management.

About You

• You’re calm, objective, and grounded, even in high stakes situations.
• You balance empathy with fairness and have strong judgment on what’s “right” versus what’s “easy.”
• You communicate with clarity and confidence, building trust at every level.
• You think systemically and see patterns behind cases, designing solutions that prevent recurrence.
• You value compliance but see your role as enabling business success, not blocking it.

What Success Looks Like

• Delivery against monthly and annual first transaction targets from the sales channel.
• An implemented plan to increase agent output, featuring defined benchmarks and measurable tactical growth drivers.
• Established field sales performance routines, including weekly and monthly reviews, executed against standardized templates with disciplined action tracking.
• Optimized cost per new active customer, trending within the approved thresholds.