[Hiring] GTM AI Solutions Manager, Sales @RELEX Solutions

Role Description

RELEX’s Sales division is building a portfolio of AI-powered tools, agents, and integrations to amplify the productivity of every seller across the org. The portfolio is fast-moving: the specific systems in production today will evolve and be joined or replaced by others as vendor capability and field needs shift.

This role is defined by its pattern of work, not by any single system: production ownership of what is deployed, hands-on build execution on what comes next, a tight feedback loop with the field, coordination of the contributor and super user network, and continuous adoption of new vendor capability. The successful candidate is comfortable with that ambiguity and re-pointing their effort as priorities change.

While anchored in Sales, the AI surface increasingly spans Marketing Operations and Customer Success. The role interfaces with both functions where deployed capability crosses the boundary.

The role partners closely with the Senior Director, GTM AI for Sales, who owns strategy and senior stakeholder engagement. This role owns the execution layer underneath it and is expected to generate design proposals of their own, particularly around signal-triggered automation and adoption / impact measurement.

Key Responsibilities

• Production lifecycle of deployed AI capability
• Own iteration, bug fixing, regression testing, and version upgrades across all AI capability deployed into the Sales division.
• Maintain release readiness as underlying platforms ship new versions or features.
• Run a prioritised backlog informed by field feedback, vendor changes, and the strategic roadmap.
• Hands-on build execution
• Deliver technical builds against design and direction set by the Senior Director.
• Expected platforms include Claude skills authoring, Agentforce configuration, Salesforce platform fluency, MCP connectors, and knowledge-graph-style data layers.
• Write, review, and harden code, configuration, and prompts to a production standard.
• Steward the data quality of the CRM and semantic layer that the AI portfolio reads from.
• Signal-triggered workflow design
• Proactively monitor ICP-relevant signals across the Sales surface.
• Design agentic workflows that surface or act on those signals.
• Partner with the Senior Director on which signals are worth building for, then ship the workflow.
• Field feedback and support loop
• Operate as the single intake point for bugs, feature requests, and usage questions from the Sales division.
• Review and harden AI artefacts contributed by sellers and other internal contributors.
• Triage, fix, escalate, and close the loop with reporters.
• Maintain self-serve documentation in Confluence and run lightweight office hours as needed.
• Vendor capability adoption
• Track the Anthropic, Salesforce / Agentforce, and other strategic vendor roadmaps.
• Assess impact on the deployed portfolio when new capability ships.
• Recommend additions or retirements to the portfolio based on capability and field signal.
• Adoption, usage and pipeline impact measurement
• Own usage telemetry across the AI surface.
• Attribute AI tool usage to pipeline outcomes.
• Maintain a standing impact narrative for senior stakeholders.

Qualifications

• Technical generalist with demonstrated ability to learn new platforms quickly.
• Prior depth in at least one of: Salesforce platform work, Agentforce or comparable agentic platforms, LLM application development, or integration / MCP-style connector work.
• Working fluency in at least one general-purpose programming language (Python, TypeScript, or similar) and SQL.
• Comfort with analytics, such as writing SQL against Salesforce or warehouse data.
• Strong product instincts: able to prioritise across a noisy inbound queue.
• Sales-fluent: understands the seller workflow well enough to evaluate field feedback critically.
• Strong written communication and async operating habits.

Preferred

• Prior experience operating in or alongside a Sales, Sales Operations, Sales Enablement, or Presales function.
• Working experience across Sales, Marketing Operations, or Customer Success.
• Exposure to AI or agentic tooling in a production setting.

Company Description

RELEX Solutions create cutting-edge supply chain and retail planning software. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech solutions.

We’re currently a global team of 2000+ employees working from offices in various countries. We work in small teams where everyone’s input is valued.

RELEX Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.