[Hiring] Growth Technical Account Manager @PostHog

Role Description

Help us to increase the number of successful products in the world!

Location: We are full-remote and globally distributed! Our current team is distributed between GMT and GMT+2 so we currently only hire in these timezones.

Interview process: Read more about our interview process.

Team: Product-led Sales

Manager: Simon Fisher

Compensation: Please check our compensation calculator.

Who we’re looking for

• PostHog has thousands of companies that signed up, started paying, and are growing their usage with zero human help. You'd be the first person to actually talk to them.
• This is a founding role on a new product-led growth team.
• You'll own a book of ~150 accounts already using PostHog, work inbound leads from product and onboarding signals, and figure out what makes these smaller, fast-moving companies expand.
• The motion is part account management, part inbound closing, part figuring-it-out-as-you-go.
• You won't be cold-calling strangers — you'll be helping real customers who are already paying get more value from what they use, and capturing expansion and prepaid commitments at the right moments.

What you’ll be doing

• Own a book of ~150 accounts in the $400–$1,667 MRR range — customers already using PostHog with no current sales or CS ownership — and drive expansion through proactive outreach informed by product usage and billing signals.
• Work inbound leads routed from product-led and onboarding sources (2–200 employees, software/adjacent industries, Cloud Native or AI Native archetypes) and convert them to expanded usage or prepaid commitments.
• Close annual credit purchases under $20k; hand off deals above $20k to the sales/cs org with context and a warm intro.
• Transfer accounts that cross $1,667 MRR to the existing sales/CS org with clean handoffs.
• Develop and iterate on the growth segment sales motion — what signals matter, what outreach works, what the funnel actually looks like at these deal sizes — and share learnings with the broader team.
• Run warmbound/outbound plays as the segment matures, using signals from product usage, billing growth, and engineering headcount expansion to identify high-potential accounts.
• Maintain CRM hygiene and contribute to defining what "worked" means for accounts in this segment.

What you won’t be doing

• Focusing on accounts above $1,667 MRR (those go to existing TAEs/CSMs).
• Focusing on accounts below $400 MRR (those stay self-serve). Pure cold outbound to companies not in our CRM — warmbound and inbound first, outbound as the motion matures.
• Handling enterprise deal cycles or multi-threaded org chart selling.

Requirements

• 2+ years in a closing or expansion role at a product-led or usage-based SaaS company (AE, AM, TAM, or hybrid). Not pure CSM without revenue ownership.
• Comfort with high-velocity, lower-ACV sales — you need to close ~5 deals per month, not 1 per quarter.
• Technical fluency to talk to engineers and product teams about analytics, feature flags, session replay, or experimentation without needing a SE on every call.
• Ability to read product usage data, billing signals, and customer context to prioritize where to spend time.
• Self-directed — this is a new motion with no existing playbook. You'll be expected to figure out what works, test it, and tell us what you learned.
• Comfortable with ambiguity process in the first 90 days while we calibrate together.
• If you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!