[Hiring] Group Sales Coordinator @Lemonjuice Solutions

Role Description

Looking for an organized, charismatic Group Sales Coordinator to join our growing CoolVacay department!

Work Type: Full-time. Hourly. Year-round.

Work Schedule: Monday-Friday. 9AM-5PM (EST).

Location: Fully remote. May have to work in different time zones.

Experience with inventory mapping, PMS configuration, or distribution management is highly desirable.

Robust benefits package available.

Position Summary:

• Supports the Group Sales team through administrative coordination, contract preparation, group booking management, CRM maintenance, and client communications.
• Manages a variety of group segments, including sports teams, weddings, corporate groups, and special events.
• Responsible for actively prospecting, generating new business opportunities, and building strong client relationships.
• Requires strong organizational, communication, and multitasking skills, along with a proactive approach to problem solving.
• A team player who willingly supports colleagues and contributes to the overall success of the department.

Qualifications

• High school diploma or equivalent required.
• Associate's or Bachelor’s degree in Hospitality, Business, Information Systems, or related field preferred.
• Two or more years of experience in hospitality operations, inventory management, revenue management, reservations, property management systems, or group sales preferred.
• Experience working with vacation rental software, OTAs, or channel management platforms preferred.
• Experience with inventory mapping, PMS configuration, or distribution management is highly desirable.

Requirements

• Prospect and develop new group business through outbound sales, networking, referrals, and lead generation.
• Enter, modify, update and maintain group blocks in systems to ensure inventory, stay dates, cancellation policy, deposit requirements, and booking procedures reflect accurately the contracted terms.
• Respond to and qualify group sales inquiries; prepare proposals and pricing.
• Negotiate contracts, rates, and concessions while maximizing profitability.
• Maintain strong relationships with group booking clients.
• Conduct site inspections and hotel presentations.
• Collaborate with Revenue Management on pricing, inventory, and displacement decisions.
• Coordinate with Operations and Event Services to ensure successful group execution.
• Maintain CRM records, forecasts, and sales pipeline.
• Prepare production reports, revenue forecasts, and sales updates.
• Generate reports and provide administrative support.
• Track deposits, cutoff dates, concessions, and event documentation.
• Coordinate rooming lists, billing, and special requests with hotel departments.
• Communicate with resorts regarding any special guest requests.
• Perform other duties as assigned.

Benefits

• Robust benefits package available.

Company Culture

• Celebrate Success
• Strive for Excellence
• Seek to Understand
• Adapt Quickly
• Tell the Truth
• Change Champions
• Human Centric