[Hiring] Global Sales Enablement Systems Administrator @Stripe

Role Description

We're looking for a Global Sales Enablement Systems Administrator to join our team and help us keep our tools and platforms running smoothly while contributing to what we build next. This is a foundational role that sits at the heart of how our team operates.

What you'll do

• Own day-to-day platform administration.
• Administer and configure enablement and productivity platforms according to business needs, including:
  • User provisioning
  • Content management
  • Permissions
  • Integrations
• Keep our systems clean, accurate, and up to date across both third-party tools and homegrown applications.
• Be the team's operational backbone.
• Own and resolve support tickets across enablement platforms, ensuring sellers and internal stakeholders receive timely, high-quality responses.
• Act as the first line of support for technical and access issues, and maintain platform hygiene.
• Handle user management requests from our intake channels quickly and thoroughly.
• Contribute to our homegrown platform by:
  • Maintaining and contributing to our custom-built enablement platform (HTML, JavaScript, Next.js, DB ORMs, React, Tailwind CSS).
  • Serving as technical backup to the team's full-stack engineer on design and development work.
  • Participating in UAT and iterative testing as new capabilities launch.
• Support our data and reporting strategy by:
  • Building, maintaining, and improving dashboards and data workflows that the team relies on for reporting, performance visibility, and operational decision-making.
  • Working with Google Sheets, Google Apps Script, and AI tooling.
  • Identifying improvements and building smarter in AI-powered environments.
  • Proactively identifying opportunities to improve efficiency, including building agents or automations to streamline recurring processes.
  • Noticing what's not working, digging into the "why," and bringing forward clear, actionable solutions and driving governance of our agentic workflows.
  • Leveraging AI to build and maintain knowledge of how systems interact across the enablement stack, with an eye toward efficiency gains.
• Develop and maintain documentation by:
  • Keeping runbooks, SOPs, technical docs, and user guides current so the team can self-serve and scale.
  • Ensuring appropriate documentation and controls are in place across all administered platforms.
• Partner across the organization by:
  • Working closely with Enablement Program Managers, engineers, and business stakeholders to understand requirements and translate them into technical solutions.
  • Supporting cross-functional partners with data, testing, and operational tasks.

Qualifications

• 3+ years of experience in a systems administration, technical operations, or related role.
• Experience with system user management and user access provisioning.
• Working knowledge of HTML, JavaScript, and CSS.
• Experience working with Google Sheets or similar.
• Foundational data literacy like reading reports, interpreting and understanding data structures, and running basic queries.

Requirements

• Curious and collaborative–you dig into root causes, lift others as you go, and give help as freely as you ask for it.
• Background in sales enablement, adult learning, education technology, revenue operations, or a GTM-adjacent environment.
• Experience with sales enablement LMS or CMS platforms such as Skilljar or Highspot.
• Familiarity with tools like Asana or similar project tracking platforms.
• Familiarity with building automations, APIs, scripts, or agents to streamline operational workflows.
• Experience with Google Apps Script.
• Experience building or maintaining homegrown web applications.
• Experience with Git, CI/CD, and deploying to production environments.
• Experience building modern full-stack technologies using Next.js, React, and Tailwind CSS.