[Hiring] Global Key Account Manager @Henkel group

Role Description

Defines and executes global account strategy with regional teams, including annual revenue plan and target plan.

• Identifies business opportunities, steers business development budgets for agreed accounts and defined objectives.
• Translates customer’s strategy and priorities into a joint innovation roadmap & drives sustainability initiatives to meet corporate goals.
• Drives and rolls-out customer approvals and pushes upstream solution selling.
• Develops and maintains sustainable and long-term relationships with key accounts, key executives, and sponsors.
• Implements new customer acquisition plans & develops customer-specific success metrics beyond revenue (e.g., innovation impact).
• Defines account-specific pricing, negotiates contracts, ensures fulfillment of commitments and implementation of commercial policies.
• Optimizes sales processes and leads junior KAMs.
• Develops and maintains strong executive and cross-functional relationships at HQ and key locations.
• Steers and supports internal resources to execute account strategy.
• Delivers account targets KP/TP OSG and PC & leads cross-functional crisis response for high-priority account disruptions.
• Analyzes financial KPIs and proactively steers & advocates for key account needs.

Qualifications

• Bachelor’s degree required (preferably a technical degree to include engineering or chemical related).
• Adhesive technologies knowledge and mechanical aptitude are a plus.
• 15+ years industrial account management experience, preferably in the medical device/equipment space.
• Excellent written and verbal communication skills.
• Ability to prepare and discuss presentations in front of customer groups.
• A high level of organizational time management skills.
• 50% of travel is required, primarily in and across the Northeast and into Minnesota; international travel could be required a couple of times each year.
• Remote position with candidate ideally located in the Northeastern part of the country and/or Minneapolis.

Benefits

• Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1.
• Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy/sell program.
• Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement.
• Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships.
• Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement.