Role Description
Are you a proactive GoHighLevel expert with a knack for lead management, marketing automation, and appointment setting? We are looking for a results-driven GHL Lead Management Specialist to join a top-tier US-based retirement planning and advisory firm!
Key Responsibilities
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CRM & Lead Management
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Manage and organize leads within GoHighLevel.
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Reactivate existing leads through strategic outreach initiatives.
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Maintain accurate records and update prospect information.
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Track lead progression throughout the sales funnel.
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Campaign Development & Automation
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Build and manage email and SMS campaigns using GoHighLevel.
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Create automated workflows to engage prospects consistently.
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Adapt messaging based on market trends and economic conditions.
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Utilize AI tools to develop compelling campaign content and hooks.
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Appointment Setting & Qualification
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Contact prospects through calls, emails, and text messages.
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Qualify leads based on established criteria.
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Schedule consultations and follow-up appointments with the advisor.
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Work toward achieving weekly appointment generation goals.
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Client Follow-Up
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Follow up with prospects after consultations.
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Confirm receipt of educational materials and packages.
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Answer basic questions and escalate complex inquiries when needed.
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Maintain ongoing communication to increase conversion opportunities.
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Performance & Process Ownership
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Monitor campaign effectiveness and suggest improvements.
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Take initiative in optimizing workflows and outreach strategies.
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Identify opportunities to improve engagement and appointment rates.
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Execute responsibilities independently while maintaining accountability for results.
Qualifications
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Previous experience using GoHighLevel for CRM management and campaign creation.
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Experience in appointment setting, lead qualification, or sales support.
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Strong verbal and written English communication skills.
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Experience creating email and SMS automation campaigns.
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Ability to manage multiple follow-ups and maintain organized records.
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Comfortable making outbound calls and interacting with clients professionally.
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Strong understanding of sales processes and customer engagement.
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Ability to work independently with minimal supervision.
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Availability to work Monday through Thursday from 9:00 AM to 5:00 PM Eastern Time.
Preferred Qualifications
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Experience in financial services, insurance, retirement planning, or related industries.
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Familiarity with AI tools such as ChatGPT or Claude for content generation and productivity.
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Experience analyzing market trends to develop targeted messaging.
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Background working with CRM-based marketing automation.
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Experience handling sensitive customer information with confidentiality and professionalism.
Personality Traits
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Proactive and self-motivated with a strong ownership mentality.
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Goal-oriented and driven by measurable results.
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Pleasant, engaging, and confident communicator over the phone.
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Resourceful problem solver who thinks beyond assigned tasks.
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Organized and detail-oriented in managing multiple priorities.
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Professional, dependable, and committed to delivering high-quality work.
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Adaptable and eager to continuously improve processes and performance.
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Positive attitude with a collaborative mindset and strong sense of accountability.
Benefits
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Salary: $12 - $15/hour (Based on Experience) + performance-based bonuses.
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Full Time (32 hours/week).
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Work Schedule: Monday to Thursday 9:00 AM to 5:00 PM EST.
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Target Start Date: ASAP.