[Hiring] Founding National Wholesale Account Executive @Better Mortgage

Role Description

Better Mortgage is rebuilding home finance around technology, speed, transparency, and a dramatically better customer experience. We are looking for an exceptional Account Executive to help us build the channel from the ground up.

As a founding Wholesale Account Executive, you will be one of the primary faces of Better Wholesale to our earliest broker partners. You will:

• Onboard and activate an initial group of high-potential mortgage brokerages that are already interested in the Better Wholesale HELOC.
• Build trusted, durable relationships with brokerage owners, leaders, loan originators, processors, and other key stakeholders.
• Train broker partners on Better Wholesale technology, product guidelines, pricing, eligibility, submission requirements, and best practices.
• Help brokers identify HELOC opportunities within their existing client databases and translate product interest into consistent submissions and funded volume.
• Serve as the primary relationship owner and advocate for assigned broker accounts throughout the loan lifecycle.
• Provide responsive scenario guidance and coordinate with operations, underwriting, product, and leadership to solve issues and manage escalations.
• Set clear expectations, communicate proactively, and create a high-touch broker experience that earns trust and repeat business.
• Own account-level production goals, pipeline visibility, pull-through, activation, and funded-volume forecasting.
• Track broker activity and relationship health through the company CRM and operating systems.
• Gather structured broker feedback and bring it back to product, technology, operations, pricing, and leadership for continuous improvement.
• Help create the onboarding materials, training programs, service standards, playbooks, and account-management processes that will support the future growth of Better Wholesale.
• Represent Better Wholesale in broker meetings, webinars, trainings, industry events, and other market-facing opportunities.
• Identify and develop new broker relationships and help introduce additional wholesale products as the channel evolves.

Qualifications

• Prior mortgage industry experience is required.
• A demonstrated ability to build, manage, and grow relationships.
• Working knowledge of wholesale lending, mortgage operations, pricing, underwriting guidelines, and the loan lifecycle.
• Strong presentation and training skills.
• Exceptional follow-through, organization, urgency, and attention to detail.
• A consultative, service-oriented sales style grounded in curiosity, credibility, and problem-solving.
• Proficiency with CRM, loan-origination, pricing, and modern communication tools.
• A growth mindset, high personal accountability, humility, resilience, and a genuine desire to build something meaningful with a team.

Requirements

• The ability to understand complex scenarios and explain guidelines clearly.
• The ability to manage a large number of relationships and active loans while making each partner feel prioritized.
• Comfort working in a fast-moving launch environment where processes will evolve.

Benefits

• Comprehensive medical, dental, and vision coverage, plus HSA and FSA options with employer matching contributions.
• Pre-tax Dependent Care FSA, plus commuter benefits with employer matching contributions.
• 401(k) retirement savings plan.
• Flexible PTO program and company-paid holidays.
• Paid parental leave.
• Remote and hybrid work arrangement options [role dependent].
• Discounted pet insurance and additional perks.
• PerkSpot employee discount program.
• SoFi financial wellbeing platform with 1:1 advice.
• Employee assistance program supporting mental and emotional wellbeing.