[Hiring] E-Commerce, PLG Commercial (SaaS + Shopify) @Terrific

Role Description

Terrific needs a PLG-oriented commercial operator who understands how e-commerce brands actually buy SaaS. This role owns the Shopify ecosystem, marketplace motion, and mid-market e-commerce segment — where deals are won through product, distribution, and conversion loops, not just sales cycles. You’ll sit at the intersection of Sales and Product: driving revenue while shaping how customers discover, adopt, and convert inside the product.

What You’ll Do

• Revenue Ownership (Mid-Market & PLG)
  • Own pipeline and revenue across e-commerce brands (primarily Shopify ecosystem)
  • Close $20K–$200K deals independently with DTC brands and mid-market companies
  • Convert product usage, trials, and inbound into paying customers
• PLG & Conversion
  • Define and improve PLG conversion loops: free trial → activation → paid
  • Partner with Product to optimize onboarding, in-product conversion, and monetization
  • Analyze drop-off points and continuously improve conversion rates
• Ecosystem & Distribution
  • Own Shopify App Store and ecosystem presence (and adjacent platforms)
  • Build relationships with Shopify partners, agencies, and commerce enablement players
  • Drive inbound through integrations, partnerships, and marketplace visibility
• Customer Understanding
  • Understand how e-commerce brands evaluate and buy technology
  • Translate Terrific into clear ROI: conversion lift, AOV, engagement, revenue
  • Identify friction in the buyer journey — and remove it

Qualifications

• Proven experience selling SaaS to e-commerce brands
• Deep understanding of Shopify, WooCommerce, Magento ecosystems
• Experience working in or alongside PLG environments (self-serve, trials, in-product conversion)
• Track record of closing mid-market deals ($20K–$200K range) independently
• Strong commercial instincts — you think in revenue, not activity
• Ability to work cross-functionally with Product to influence growth and conversion
• Clear communicator who can simplify technical value into business outcomes

Preferred Background

• Shopify Partners ecosystem or marketplace-driven SaaS companies
• Commerce enablement platforms or retail tech
• Experience selling to or working with DTC brands
• Mid-market SaaS sales (not only enterprise)
• Exposure to product-led growth environments and metrics

Benefits

• Own a critical growth channel at the intersection of PLG and sales
• Direct impact on revenue through both product and commercial motion
• Work on a product tied directly to conversion and transaction value
• High autonomy in a fast-moving, global team
• Opportunity to define how Terrific wins in e-commerce at scale

Success Looks Like

• You build a strong pipeline within the Shopify ecosystem quickly
• You close your first deals within ~30-60 days
• You improve trial-to-paid conversion through product and process changes
• You drive consistent revenue at 3–5x cost within ~6 months

Requirements

• Deep experience in at least one of Terrific’s three commercial pillars — eCommerce, Marketing, or Media — and enough fluency across the other two to contribute credibly from day 1.
• Fluency in written and spoken English.