[Hiring] Dutch Sales Support @Surgo PTY

Role Description

Fully Work From Home - requirements: 20 up and 20 download, Power back up (UPS, Inverter, Generator), proof of Internet Service provider and Proof of Address for courier purposes when applying for this position.

• Conduct inbound & outbound sales calls to existing customers to retain them and/or sell new products and services.
• Communicate commercially and describe the value of products and services offered.
• Build and maintain positive customer relationships by understanding their needs and providing tailored solutions.
• Meet and exceed sales targets and key performance indicators (KPIs) while maintaining a high level of customer satisfaction.
• Accurately document customer interactions and sales activities in the CRM system.
• Stay up to date on product knowledge, market trends, and sales techniques.
• Collaborate with the sales team and management to achieve team goals and objectives.
• Handle customer inquiries, resolve issues, and provide exceptional service.
• Communicate with customers to understand their requirements and needs.
• Offer solutions based on clients' needs and capabilities.
• Keep an updated customer database.
• Adhere to common KPIs for your work.
• Update client records.

Qualifications

• Dutch native speakers.
• Relevant experience in commercial conversations (retention & up/cross sales calls).
• Experience selling to Dutch telecom customers and prospects in a B2C environment.

Requirements

• Exceptional enthusiastic employees with a knack for building rapport.
• Enjoy exceeding targets.