[Hiring] District Technical Sales - Service Representative @Rheem Manufacturing Company

Role Description

The District Technical Sales - Service Representative will provide technical advice and training to customers including distributors and their dealers on the proper application, installation, operation, and service of our products. This position will serve our Upper Midwest district and must be based near a major US airport.

• Provide advice regarding routine product installation along with service issues and refer more complex potential buyer’s questions to higher levels.
• Assist field organization with rapid and accurate responses to all sales target’s technical product inquiries.
• Maximize customer, distributor, and dealer sales by training and promoting the Company’s product installation methods, product service and diagnostic methods, and new product introduction.
• Communicate feedback from customers on any product problems, modifications, and alterations to help improve the overall image and quality of the Division’s products.
• Perform other duties as required.

Qualifications

• Associates degree in technical field
• 5+ years direct HVAC or industry experience
• Excellent verbal and written communication skills
• Ability to present training to large groups
• Computer literate
• Must be able to fully perform physical functions of this role, including the ability to lift up to 50 pounds, crawl, and climb
• Ability to travel roughly 50% of the time

Requirements

• Bachelors Degree in related field (preferred)
• Prior instructor/training experience (preferred)
• NATE certifications (preferred)

Benefits

• Rheem is an Equal Opportunity Employer
• Encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status