Role Description
The role of the District Manager, Sales is to drive sales through the Sales Pro team to grow commercial sales and overall NAPA Commercial Value Proposition. The leader is responsible for ensuring the Sales Pro team understands and sells NAPA programs to all assigned customers. Communicates monthly wholesale strategies and tactics to the Sales Pros, assigning goals and holding the sellers accountable. This role is responsible for building high performing teams and ensuring NAPA's vision, values, and culture exceed expectations for employees, customers, and key stakeholders to drive NAPAβs profitability.
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Leads and motivates Sales Pro team to achieve and exceed sales quota of assigned accounts.
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Utilizes NAPA Wholesale promotions, programs, and initiatives.
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Conducts consistent and effective presentations to assigned accounts.
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Leverages the NAPA Auto Care Program(s).
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Handles Major Account, Fleet, and Government program sales.
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Manages all aspects of customer connectivity: NAPA PROLink, TRACS, etc.
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Leads NAPA AutoTech Training Classes.
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Identifies IBS prospects.
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Ensures HQ directed sales programs and initiatives are executed at a high level.
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Motivates and mentors Sales Pro team to implement effective sales strategies.
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Analyzes market trends to identify opportunities for gross margin expansion.
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Tracks sales metrics and KPIs, preparing reports for senior management.
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Manages Sales Pro team prospecting of new accounts.
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Builds and maintains relationships with effective communication with store teams and customers.
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Evaluates sales results of region and district stores.
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Accountable for recruitment and selection of sales team members.
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Motivates high performing sales teams through coaching and feedback.
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Partners with store leadership to improve store efficiency and service levels.
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Oversees unmanageable debt collections and ensures expenses remain within budgets.
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Demonstrates sound decision-making ensuring adherence to company values.
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Ensures team maintains a safe and healthy environment for customers and employees.
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Utilizes NAPA CRM Tools to monitor leads and log customer interactions.
Qualifications
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High school diploma and 2+ yearsβ work experience leading a sales team.
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In-depth understanding of and mastery of basic selling skills.
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Strong knowledge of NAPA operations and systems.
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Excellent results-oriented management skills and strong work ethic.
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Demonstrated strong interpersonal and leadership skills.
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Strong analytical/critical thinking skills.
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Excellent verbal and written communication skills.
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Initiative-taking and deliverable-focused.
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Demonstrates high-level of ethical behavior.
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Capable of driving change transformation and strategy execution.
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Collaborative mindset and ability to build trust in a complex organization.
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Ability to inspire a shared vision and motivate a team.
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Ability to work business hours within the territory.
Requirements
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Sales Quota attainment.
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Gross Margin/Profit Expansion and Quota attainment.
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Execution of company sales programs and initiatives.
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Sales Team averages ten presentations a day.
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AutoCare Center Sales and membership growth.
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Major Account Sales Growth.
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Fleet and Government Sales Growth.
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IBS Growth.
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Bad Debt %.
Benefits
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Work conducted in office, retail stores, and customer site environments.
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Frequent periods standing/walking in unairconditioned facilities.
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Exposed to vibrations and dust, with moderate to low noise levels.
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Must be able to lift twenty-five pounds at times.
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Specific vision ability required includes close vision, distance vision, and depth perception.
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Regularly required to use hands and fingers, and handle or feel objects.
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Local and air travel up to 50% - 75% of time to perform duties.