[Hiring] Director, Solutions Engineering @RHONDOS Inc

Role Description

We are hiring a Director, Solutions Engineering to lead presales at RHONDOS, reporting to the President & Chief Product Officer. You will lead our sales engineering function worldwide and own how RHONDOS designs, demonstrates, and proves PowerConnect for customers and partners.

Beyond the deal cycle, you will own market research and competitive analysis, set the standards for demos and POCs, and run the feedback loop that brings what the field learns back to Product and Engineering. This role suits a presales leader who still likes being hands-on, has worked closely with product or project management, and wants to build a function at a company where that work has visible impact.

What You'll Do

• Lead, coach, and hire sales engineers in partnership with regional GTM leaders so every region runs to the same presales standards.
• Own presales capacity and deal coverage with regional sales leaders, and track technical win rate, POC conversion, and cycle time to keep improving how the team works.
• Set the standards for technical discovery, demos, and POCs, including success criteria, timelines, and close-out reviews, and hold the team to them.
• Build and maintain demo environments, reference architectures, and solution patterns across Splunk, Cisco, Dynatrace, and other supported platforms, and lead hands-on evaluation of new platforms and technologies we could support.
• Engage directly on strategic and complex opportunities as the senior technical voice, including helping customers build the technical and business case for PowerConnect.
• Own technical responses to RFPs and architecture reviews, and maintain a reusable response library.
• Scope deployments accurately and run clean handoffs to Customer Success and Professional Services so what we sell is what gets delivered.
• Own market research and competitive analysis: track the SAP security and observability landscape, maintain competitive positioning, and equip the field to win against alternatives.
• Run the feedback loop from the field to Product and Engineering: capture customer requirements, product gaps, and win/loss themes, and bring them to roadmap discussions with clear evidence.
• Deliver technical enablement for RHONDOS sellers and for partner technical teams at Cisco/Splunk and Dynatrace.
• Work with Marketing on technical messaging so solution content, launches, and competitive materials are accurate and reflect how customers actually deploy.
• Represent RHONDOS at partner and industry events such as Splunk .conf, Dynatrace Perform, and SAP community events; travel approximately 25%.

Your First Year

• First 30 days: Join live deals in every region and sit in on discovery, demos, and POCs. Get hands-on with PowerConnect and meet our key technical contacts at Cisco/Splunk and Dynatrace.
• Days 31–60: Act as the senior technical voice on our top opportunities and document what is working and what isn't. Design a technical enablement program for Cisco/Splunk and Dynatrace partner teams.
• Days 61–90: Turn what you've seen in live deals into a first version of demo and POC standards, and bring a presales plan into next fiscal year's planning: coverage, headcount, metrics, and targets.
• Months 4–12: Make the standards how every region works, launch partner enablement, and run the team against its annual targets, with technical win rate as the headline measure.

Qualifications

• 8+ years in presales, solutions engineering, or solution architecture for enterprise software, including 3+ years leading a sales engineering team.
• A track record of running demos and POCs that convert in complex, multi-stakeholder enterprise sales cycles.
• Strong technical grounding in enterprise observability, security analytics, or data platforms such as Splunk, Dynatrace, or Elastic.
• Working knowledge of SAP landscapes, or the technical depth to get there quickly.
• Hands-on exposure to product management or project management: requirements, roadmaps, or structured delivery.
• Experience building team standards, enablement programs, or playbooks that others adopt.
• Experience leading a distributed team across time zones.
• Clear communication with technical and executive audiences, internal and external.
• Resident in and legally authorized to work in the United States.

Bonus Points

• Presales or partner experience at Splunk, Cisco, Dynatrace, or another observability or security vendor.
• Experience selling with and through technology partners and systems integrators.
• SAP Basis, SAP security, or GRC background.
• Formal competitive intelligence or market research experience.
• Experience building a presales function at a small or scaling software company.
• Splunk, Dynatrace, or security certifications.

Benefits

• Competitive US benefits including medical, dental, and vision coverage, 401(k), paid time off, and company holidays.
• A fully remote-first working environment with genuine flexibility.
• Company-provided equipment.
• Direct exposure to a global enterprise customer base and partner ecosystem.
• A small, high-caliber team where your work has immediate impact.
• Room to grow the Solutions Engineering team as the business scales.

Culture

• Positive Reciprocity — Mutual success with customers, partners, and each other.
• Play to Win — With discipline, clarity, and velocity.
• Customer Obsession — We are relentless about customer success.
• Do the Right Thing — Even when it's harder.

This Role Is Not for Everyone

If you want a large presales organization with dedicated demo engineers, competitive analysts, and enablement staff, this probably isn't the right fit. Here you lead the team and still do the work: you will build demos, write competitive briefs, and join deals yourself. If you want to build a presales function and shape how a growing company sells, we'd like to talk.

Employment

This is a full-time, remote position employed directly by RHONDOS Inc. in the United States. Our working language is English.

Equal Opportunity

RHONDOS is an equal opportunity employer. We welcome applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Reasonable accommodations are available to applicants with disabilities on request.

Data Protection

Personal data submitted is processed by RHONDOS Inc. solely for the purposes of this recruitment process. We retain application data for six months following the conclusion of the recruitment process unless the candidate consents to our keeping it longer. Candidates may request access to, correction of, or deletion of their data at any time by writing to [email protected], including under applicable state privacy laws such as the California Consumer Privacy Act.