[Hiring] Director, Regional Sales - SMB @Moneris

Role Description

The Director, SMB Regional Sales is a senior, hands-on leadership role focused on merchant-facing and partner-facing engagement. This role leads the SMB Regional Sales Channel and owns net-new merchant acquisition and sustained expansion of Moneris’ SMB processing portfolio across Canada. Success is driven through selling integrated commerce solutions that help merchants get paid, operate efficiently, and grow.

• Lead regional SMB sales teams to deliver net-new merchant acquisition, revenue growth, profitability, and market share targets across Canadian markets.
• Establish and enforce prospecting, pipeline coverage, conversion, and forecasting standards that drive consistent, scalable sales performance.
• Increase penetration of bundled commerce solutions, including payments, POS, ecommerce, and value-added services, while maintaining pricing discipline and revenue quality.
• Ensure effective use of Salesforce to manage funnel visibility, forecasting accuracy, win/loss insights, and performance coaching.
• Reduce time-to-activation and early-life churn by improving qualification quality, implementation readiness, and onboarding execution for new merchants.
• Partner with shareholder banks to execute high-value initiatives, meet service-level commitments, and deliver joint prospecting and co-selling outcomes.
• Build and expand strategic relationships with third-party partners, including Independent Software Vendors and technology providers, to accelerate acquisition through integrated solutions.
• Develop, coach, and retain high-performing sales leaders and teams, improving ramp time, productivity, engagement, and retention of top performers.

Qualifications

• Bachelor’s degree in Business, Marketing, Accounting, or a related field.
• MBA considered a strong asset.
• Equivalent work experience may be considered.
• 10–15 years of progressive experience in sales leadership, business development, or strategic account management.
• 5–7+ years of people leadership experience managing geographically dispersed teams.
• Knowledge of sales management methodologies, reporting tools, and strategic selling frameworks.
• Financial acumen with experience in budget planning and cost reporting.
• Salesforce CRM experience, including pipeline management, forecasting, reporting, and sales performance analysis.
• Experience using AI tools and data-driven insights to improve prospecting, qualification, and sales execution.

Requirements

• B2B sales leadership experience within payments or financial services.

Benefits

• Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA).
• Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan.
• Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace.
• Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives.
• Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs.
• Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts.