[Hiring] Director Premier Sales NAM @Omilia

Role Description

The Director, Premier Account Executives leads and develops a high-performing team of Account Executives responsible for driving net-new revenue and expanding Mid-Market accounts across North America. This role exists to translate Omilia's market vision into tangible pipeline and closed revenue within the premier segment — large enterprises in banking, healthcare, utilities, and insurance seeking to transform their customer experience through conversational AI. The Director is accountable for the team's full-cycle sales performance, talent development, and the disciplined execution of Omilia's go-to-market strategy at the most strategic level of the business.

Qualifications

• Preferably 2+ years of B2B sales experience
• Proven track record of consistently achieving or exceeding revenue targets in a complex, multi-stakeholder SaaS or technology sales environment.
• Experience selling into companies (up to 5,000 employees) in regulated verticals such as banking, insurance, healthcare, or utilities.
• Deep understanding of enterprise CX technology, contact centre operations, or CCaaS/CPaaS markets.
• Demonstrated ability to coach AEs through consultative, value-based, and MEDDIC/MEDDPICC-style sales methodologies.
• Strong executive presence and the ability to engage credibly with C-suite and VP-level buyers.
• Proficiency with CRM platforms (Salesforce) and strong forecast management discipline.

Requirements

• Experience selling conversational AI, virtual assistant, or NLU/NLP-based solutions.
• Familiarity with Omilia's product portfolio (OCP, miniApps, Diamant, Pathfinder, Agentic Self-Learning).
• Knowledge of enterprise compliance and security standards relevant to CX platforms (PCI-DSS, HIPAA, SOC 2, ISO 27001).
• MBA or advanced degree.
• Multilingual capability (Spanish an advantage for coverage of Latin American enterprise prospects).

Benefits

• Contribute actively and effectively as an integrated team member.
• Act as an Omilia ambassador in all interactions.