[Hiring] Director of Sales Engineering @Mattermost

Role Description

We are seeking an experienced Director of Sales Engineering to build and lead Mattermost's global technical presales team.

As the Director of Sales Engineering at Mattermost, you will:

• Lead our technical presales engineers.
• Set the standard for how we demo, scope, and prove the platform.
• Coach each SE to win the technical evaluation.
• Be the voice of the field to Product and Engineering.
• Partner with regional sales leaders on every strategic pursuit.
• Report to the CRO.

Your focus is the technical sale, and your team's work is the reason customers trust us with their most sensitive workflows.

Qualifications

• Experience leading a team of technical presales or solutions engineers, including hiring, coaching, and performance management.
• Hands-on fluency with enterprise deployment of self-hosted or on-premises software, including security, identity, and integration requirements.
• Experience running technical evaluations and proofs of concept for enterprise or public-sector buyers.
• Executive-level communication, with credibility in front of CISOs, architects, and senior sales leaders.
• Comfort working remotely with a globally distributed team.

Requirements

• You have built or taken over a Sales Engineering team, assessed the people and the process, and raised the technical bar within your first two quarters.
• You have led SEs through complex, multi-stakeholder technical evaluations in security-sensitive or regulated environments.
• You have deployed or architected self-hosted, on-premises, or air-gapped software.
• You have stood up a repeatable demo and discovery motion.
• You have coached SEs one-on-one on their weakest skill.
• You have been the trusted partner to Sales leaders.
• You have taken field feedback to Product and Engineering and changed the roadmap.
• You have managed a distributed team across time zones.

Benefits

• Remote-first work environment.
• Medical, dental, and vision coverage.
• Unlimited PTO plus company holidays.
• Work from home stipend.
• Annual learning and development budget for conferences, certifications, and courses.
• Paid parental leave for all parents.
• 401(k) plan.

Company Description

Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control.

Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ.