Role Description
The Director, North America Strategic Accounts is responsible for driving revenue growth, increasing gross profit dollars, and expanding market share while establishing long-term stability within assigned accounts. This is accomplished through consultative sales strategies, strong relationships with customer executives, and tailored solutions that create meaningful business impact.
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Work collaboratively with the Strategic Account Inside Sales Manager, Strategic Account Managers, Account Service Representatives, and the SVP of Strategic Sales.
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Partner with various departments to design, implement, and manage effective customer solutions.
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Strategic Accounts encompass organizations with multiple locations requiring national sales coverage, sales spend volume or potential spend of $1 million or more.
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Engage in innovative strategic solutions beyond traditional product and pricing models.
Qualifications
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BA/BS Required / MS, MA, MBA Preferred
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7+ Years of Experience in a consultative sales position
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Advanced business acumen
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Advanced organizational and time management skills
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Ability to productively interact with all levels of an internal and external organization
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Experience creating and executing eBusiness strategies
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Exceptional written and verbal presentation skills including public speaking
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Superior analytical skills
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Superior Sales, Marketing, and communication skills
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Advanced MS Office software knowledge and ability to rapidly learn other job-related software
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Ability to help facilitate and manage high-level IT integration projects
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Advanced financial skills & understanding with the ability to create business case and P & L for proposed
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Advanced understanding of all departmental tactical functions and the ability to interact on a high level with all internal and external departmental resources
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Advanced knowledge of the Promotional Products industry preferred
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Willingness to travel β 60%
Requirements
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Develop, document, and manage account-specific strategies to drive success.
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Establish strong relationships with C-level executives and key decision-makers within each assigned account.
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Prioritize regular in-person and virtual meetings with essential stakeholders to maintain engagement.
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Maintain a deep understanding of each customerβs business model, challenges, goals, and vision.
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Work with the Strategic Inside Sales Manager, internal teams, customer resources, and third-party partners to create, implement, and manage impactful solutions.
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Lead and coordinate efforts with General Outside Sales Managers, Strategic Accounts Inside Sales Managers, and Strategic Accounts Customer Service Managers to execute sales strategies.
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Collaborate with Executive Team members as needed to support account initiatives.
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Provide the VP of Strategic Sales with status updates on account strategies and ensure timely communication with customer stakeholders for effective adoption.
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Conduct Quarterly Business Reviews with each account to assess performance and refine strategies.
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Facilitate monthly strategy sessions with Strategic Inside Sales Managers and Strategic Account Representatives to drive alignment and continuous improvement.
Benefits
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Comprehensive benefits package designed to support your life, health, and future.
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Benefits begin 0β90 days after hire and include:
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Vacation, Personal, and Sick time
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Medical, Dental, Vision, Life Insurance, and Disability coverage
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Flexible Spending Accounts
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401(k) plan
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Discounts on brand-name apparel
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Fun employee events
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Meaningful opportunities for growth and advancement