[Hiring] Director Client Insights @Circana

Role Description

Circana is expanding its partnership with the client, one of the fastest-growing and most recognized food & beverage brands in the U.S. The client has signaled strong interest in growing its base contract with Circana, and we are seeking a Director, Client Insights to play a critical role in the strategic agenda. Engaging with stakeholders, delivering insight-led solutions across the client's brand and category portfolio, and operating as a strategic extension of the client Cat Man Team are key requirements of the role. This is a high-visibility opportunity for someone who thrives on building strategic client relationships, owning the outcome and providing a POV based on data driven insights.

Qualifications

• Bachelor’s degree
• 7+ years of progressive business experience with a strong understanding of manufacturer/retailer issues having worked in one or more of the environments below:
  • Retailer (any channel)
  • Consumer Packaged Goods
  • Manufacturer
• Experience working with syndicated data, analytics, and category management.
• 5+ years of experience working with syndicated data, analytics, category management, or related CPG insights roles, including experience with POS, consumer panel or syndicated data sources.
• Sales experience
• Successful storytelling that is proactive and concise in delivering results for both Circana and the client.

Requirements

• Drive Client Growth: Identify and pursue opportunities to expand client relationships by aligning Circana’s data and software solutions with their strategic goals.
• Deliver Insight-Led Solutions: Translate complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes.
• Manage the Sales Cycle: Lead end-to-end sales processes including prospecting, needs assessment, solution development, negotiation, and closing.
• Collaborate Cross-Functionally: Partner with internal teams (e.g., Client Insights, Product, and Analytics) to deliver integrated solutions and ensure client success.
• Build Strategic Relationships: Develop and maintain strong relationships with key stakeholders across client organizations, including decision-makers and influencers.
• Maintain Industry Expertise: Stay current on trends in retail, CPG, or general merchandise to position Circana as a thought leader and trusted advisor.
• Utilize Sales Tools and Platforms: Leverage Circana’s proprietary platforms (e.g., Unify+, Liquid Data, Intelligence Suite) to support client engagements and solution delivery.
• Achieve Revenue Targets: Meet or exceed individual and team sales goals through disciplined pipeline management and strategic account planning.
• Champion Client Success: Ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and delivering consistent value.
• Advanced Analytic Skills: Demonstrated ability to conceive, manage, and deliver fact-based analyses, with a focus on consumer solutions, providing clients with clear, actionable insights to inform strategy.
• Serve as the primary client service contact for the client, managing service-related inquiries, requests, and issue resolution with timely and effective responses.
• Ensure data accuracy and consistency through regular quality checks and scheduled updates of syndicated and custom tools and deliverables.
• Contribute to continuous improvement initiatives by identifying opportunities to enhance workflows, tools, training, and overall client experience.

Benefits

• Salary range for this role is $115 to $130K.
• This job is also eligible for bonus pay.
• Comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.

Company Description

Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.

Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.