Role Description
We are seeking a dynamic Account Executive to join our team. This role is focused on new customers within our GRC partner referrals and blends sales responsibilities with customer experience to ensure that our clients have a seamless journey throughout their lifecycle. The ideal candidate will be proactive, consultative, and skilled at identifying, qualifying and pursuing sales opportunities with new customers.
What You'll Do:
-
Sales & Business Development:
-
Identify and qualify opportunities among GRC partner referred customers, understanding their needs and aligning them with our ongoing services.
-
Lead consultative discovery conversations, confidently challenging customer assumptions, identifying gaps in their security and compliance strategies, and recommending solutions based on business objectives rather than simply responding to stated requests.
-
Build proposals and Statements of Work for customers, articulating the value of our services and solutions.
-
Perform general sales development responsibilities, including maintaining forecasts, hitting performance metrics, lead qualification and pipeline management.
-
Be responsive to customer inquiries, following up appropriately to close deals.
-
Collaborate with sales, delivery and legal to ensure a smooth sales process for all identified opportunities.
-
Administration & CRM Management:
-
Maintain CRM hygiene by ensuring that all customer interactions, notes, and project updates are accurately recorded.
-
Track sales opportunities, and follow-ups in the CRM system.
-
Support delivery functions in on project status, sales progress, and customer feedback to relevant stakeholders.
-
Implement best practices and streamline workflows to enhance efficiency and effectiveness.
-
Project Delivery & Management:
-
Leverage and participate in project kickoff calls with GRC customers to identify opportunities and convert into practice offerings.
-
Coordinate with cross-functional teams to ensure alignment and timely project execution.
-
Act as the primary point of contact for customers during the CAP, providing regular updates and addressing any concerns.
Qualifications
-
Demonstrated technical aptitude and working knowledge of cybersecurity, cloud infrastructure, and GRC frameworks (SOC 2, ISO 27001, HIPAA, etc.).
-
Strong negotiation and objection handling skills for contract discussions and supporting our legal team.
-
Excellent communication and interpersonal skills, with the ability to build relationships with customers and internal teams.
-
Bring a growth mindset focused on helping new customers.
-
Detail-oriented with strong organizational skills and the ability to manage multiple projects simultaneously.
-
Proficient in CRM software and project management tools. SFDC experience is a plus.
-
Ability to work independently and as part of a team, with a proactive and results-driven approach.
Benefits
-
Medical, dental, and vision insurance.
-
401(k) with company match.
-
PTO.