[Hiring] Customer Business Manager I @McCormick & Company

Role Description

We are looking to hire a Customer Business Manager I supporting Strategic eCommerce customers as well as Amazon and Whole Foods. This is a remote role. All candidates will need to be able to work EST.

The Customer Business Manager I will be responsible for developing programs and initiatives to achieve volume objectives, budgets, and strategic planning goals. Customer collaboration is a key responsibility to the success of this position. This role will work within McCormick’s US Consumer Products Division. This CBM I role is responsible for Strategic Ecommerce customers, as well as supporting the Amazon and Whole Foods business and reports to the Customer Business Manager III within the Pure Play sales team.

Responsibilities

• Build and maintain relationships with customers.
• Manage Merchandising, Assortment, Pricing and Shelving principles at accounts to drive sales and reach company and customer yearly goals.
• Oversee trade promotion investments and ensure effective utilization of trade spend.
• Understand various data sources to deliver ecommerce expertise to internal and customer teams.
• Manage direct and broker relationships to ensure alignment and flawless marketplace execution.

Qualifications

• Bachelor’s degree in business, Marketing, Management, or a related field, OR 6 years’ directly related experience.
• Minimum of 4 years of sales, marketing, or related experience, inclusive of retail buying and branded food service, Revenue Management, Trade Marketing, or Category Management.
• 2 years’ experience managing customer base required.
• Demonstrated analytical, problem-solving, organizational, and communication skills.
• Strong negotiation, influencing, and leadership capabilities.
• Proficiency in standard business and analytical tools.
• Understanding of how Sales integrates with Marketing, Supply Chain, and Finance functions.
• Analytical mindset and in-depth understanding of Consumption data tools (examples: Circana, Nielsen, Vendor Central).

Preferred Qualifications

• At least 1 year of Ecommerce/Omni Sales Experience.
• Strong proactive approach to Business Management.
• Functional/industry/commercial knowledge, business acumen.

Benefits

• Competitive compensation.
• Career growth opportunities.
• Flexibility and Support for Diverse Life Stages and Choices.
• Comprehensive health plans covering medical, vision, dental, life and disability benefits.
• Family-friendly benefits such as paid parental leave, fertility benefits, Employee Assistance Program, and caregiver support.
• Retirement and investment programs including 401(k) and profit-sharing plans.