[Hiring] Corporate Account Manager @Chemtrade

Role Description

The Corporate Account Manager is an experienced individual with strong management skills that handles some of Chemtrade’s most important customers (both direct and distribution). They are responsible for developing, managing and optimizing sales across all Business Units but with primary responsibilities for SPPC products (sulfuric acid, acid regeneration, SHS, sulfides, sulfur, and other products as needed). The position requires skills for developing and maintaining critical customer contacts relationships to understand market dynamics and recommending/implementing appropriate actions as well as some technical knowledge of product applications.

Qualifications

• Degree in Business or related field
• Minimum of 10-15 years of experience in chemical sales and marketing
• MBA would be considered a strong asset
• Valid driver’s license is required
• Valid passport
• Ability to travel up to 50% of the time
• Strong computer skills (SAP, Microsoft Office)
• Proven verbal and interpersonal communication skills
• Leader that can influence & drive actions with the ability to collaborate across various functions to achieve results
• Strong negotiating skills
• Proficient in proposing actions, identifying and illustrating opportunities, making recommendations and presenting them
• Solution oriented mindset driven by natural curiosity
• Commercial mindset (customer centric)

Responsibilities

• Develop and maintain relationships with existing and potential customers in the territory to understand needs, gain market knowledge and recommend actions.
• Ensure relationships with key accounts are favorable. Take appropriate action, where necessary, if customer is dissatisfied with any aspect of Chemtrade service.
• Independently develop/implement specific account by account tactical strategy to exceed contribution/margin plan, focusing on key criteria of volume, selling price, freight optimization.
• Develop, analyze and negotiate sales agreements at strategic accounts with input from management in order to meet corporate objectives.
• Answer customer’s requests regarding their operation problems related directly or indirectly to the use of our products.
• Identify new/potential opportunities that add value to the current business strategies or fit the growth or trade-up strategy.
• Effectively manage sales processes including: effective communication with customers (price change notifications, quotations, etc.), territory management and planning, budgeting and forecasting, call reports, expenses, etc.
• Communicate to the business factors that affect market conditions including competitive activity/pricing, end use/industry knowledge, environmental issues and their integration with CHEMTRADE business strategies. Use this information to optimize decisions.
• Proactively coordinate with operations, distribution, customer service, technical and quality functions to resolve customer issues and successfully implement business strategy.
• Coordinate with accounting personnel to keep customer accounts receivable current.
• Understand and analyze the cost structure, supply chain, inventory balance in order to meet customer requirements, structure new deals and maximize value.
• Understand all cost components which impact cost of doing business with the customer. Optimally utilize resources available to remain within assigned budget.
• Work/Coordinate projects to develop new business or support our business along with the Sales/Marketing Department.

Benefits

• Embracing Diversity, Maximizing Results
• Commitment to cultivating a work environment that embraces and values the unique qualities, skills, and experiences of every employee.
• Creation of Employee Resource Groups (ERGs) to foster an inclusive environment.
• Support for personal and professional development of employees.
• Range of family-friendly benefits and opportunities for career growth and advancement.
• Commitment to supporting employees at every stage of their lives.